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A spatially distributed queuing model considering dispatching policies with server reservation

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  • Iannoni, Ana Paula
  • Chiyoshi, Fernando
  • Morabito, Reinaldo

Abstract

In this paper we propose a cutoff hypercube queuing model to analyze server-to-customer emergency services operating with server reservation. We are motivated by certain SAMU’s (Système d’Aide Médicale Urgente) that give assistance to different classes of emergency requests, including specialized transfer of patients, and use the reservation strategy to improve the probability that ambulances will be available to high priority calls. The aim is to show how this cutoff priority service discipline can be handled by the cutoff hypercube queuing model to evaluate relevant system performance measures, and the main impacts of this policy to the different classes of users.

Suggested Citation

  • Iannoni, Ana Paula & Chiyoshi, Fernando & Morabito, Reinaldo, 2015. "A spatially distributed queuing model considering dispatching policies with server reservation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 75(C), pages 49-66.
    • Handle: RePEc:eee:transe:v:75:y:2015:i:c:p:49-66
    DOI: 10.1016/j.tre.2014.12.012
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    Cited by:

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    2. Liu, Han & Hua, Cheng & Lei, Chao, 2021. "Planning for time-varying volunteer firefighter systems under probabilistic service disruptions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
    3. Zhang, Sizhe & Cardin, Michel-Alexandre, 2017. "Flexibility and real options analysis in emergency medical services systems using decision rules and multi-stage stochastic programming," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 107(C), pages 120-140.
    4. Iannoni, Ana P. & Morabito, Reinaldo, 2023. "A review on hypercube queuing model's extensions for practical applications," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
    5. Akbar Karimi & Michel Gendreau & Vedat Verter, 2018. "Performance Approximation of Emergency Service Systems with Priorities and Partial Backups," Transportation Science, INFORMS, vol. 52(5), pages 1235-1252, October.
    6. Yoon, Soovin & Albert, Laura A., 2021. "Dynamic dispatch policies for emergency response with multiple types of vehicles," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    7. Caio Vitor Beojone & Regiane Máximo de Souza & Ana Paula Iannoni, 2021. "An Efficient Exact Hypercube Model with Fully Dedicated Servers," Transportation Science, INFORMS, vol. 55(1), pages 222-237, 1-2.

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