IDEAS home Printed from https://ideas.repec.org/a/inm/oropre/v57y2009i1p251-255.html
   My bibliography  Save this article

Technical Note---Approximating Vehicle Dispatch Probabilities for Emergency Service Systems with Location-Specific Service Times and Multiple Units per Location

Author

Listed:
  • Susan Budge

    (School of Business, University of Alberta, Edmonton, Alberta, Canada T6G 2R6)

  • Armann Ingolfsson

    (School of Business, University of Alberta, Edmonton, Alberta, Canada T6G 2R6)

  • Erhan Erkut

    (Ozyegin University, Istanbul, Turkey)

Abstract

To calculate many of the important performance measures for an emergency response system, one requires knowledge of the probability that a particular server will respond to an incoming call at a particular location. Estimating these “dispatch probabilities” is complicated by four important characteristics of emergency service systems. We discuss these characteristics and extend previous approximation methods for calculating dispatch probabilities to account for the possibilities of workload variation by station, multiple vehicles per station, call- and station-dependent service times, and server cooperation and dependence.

Suggested Citation

  • Susan Budge & Armann Ingolfsson & Erhan Erkut, 2009. "Technical Note---Approximating Vehicle Dispatch Probabilities for Emergency Service Systems with Location-Specific Service Times and Multiple Units per Location," Operations Research, INFORMS, vol. 57(1), pages 251-255, February.
    • Handle: RePEc:inm:oropre:v:57:y:2009:i:1:p:251-255
    DOI: 10.1287/opre.1080.0591
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/opre.1080.0591
    Download Restriction: no
    File URL: https://libkey.io/10.1287/opre.1080.0591?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Richard C. Larson, 1975. "Approximating the Performance of Urban Emergency Service Systems," Operations Research, INFORMS, vol. 23(5), pages 845-868, October.
    2. J. P. Jarvis, 1985. "Approximating the Equilibrium Behavior of Multi-Server Loss Systems," Management Science, INFORMS, vol. 31(2), pages 235-239, February.
    3. Jeffrey Goldberg & Ferenc Szidarovszky, 1991. "Methods for Solving Nonlinear Equations Used in Evaluating Emergency Vehicle Busy Probabilities," Operations Research, INFORMS, vol. 39(6), pages 903-916, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Iannoni, Ana Paula & Chiyoshi, Fernando & Morabito, Reinaldo, 2015. "A spatially distributed queuing model considering dispatching policies with server reservation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 75(C), pages 49-66.
    2. Kevin Taaffe & Yann B. Ferrand & Amin Khoshkenar & Lawrence Fredendall & Dee San & Patrick Rosopa & Anjali Joseph, 2023. "Operating room design using agent-based simulation to reduce room obstructions," Health Care Management Science, Springer, vol. 26(2), pages 261-278, June.
    3. Susana Baptista & Rui Oliveira, 2012. "A case study on the application of an approximated hypercube model to emergency medical systems management," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 20(4), pages 559-581, December.
    4. Rautenstrauss, Maximiliane & Martin, Layla & Minner, Stefan, 2023. "Ambulance dispatching during a pandemic: Tradeoffs of categorizing patients and allocating ambulances," European Journal of Operational Research, Elsevier, vol. 304(1), pages 239-254.
    5. Kenneth C. Chong & Shane G. Henderson & Mark E. Lewis, 2016. "The Vehicle Mix Decision in Emergency Medical Service Systems," Manufacturing & Service Operations Management, INFORMS, vol. 18(3), pages 347-360, July.
    6. Hyunjin Lee & Taesik Lee, 2021. "Demand modelling for emergency medical service system with multiple casualties cases: k-inflated mixture regression model," Flexible Services and Manufacturing Journal, Springer, vol. 33(4), pages 1090-1115, December.
    7. Knight, V.A. & Harper, P.R. & Smith, L., 2012. "Ambulance allocation for maximal survival with heterogeneous outcome measures," Omega, Elsevier, vol. 40(6), pages 918-926.
    8. Defraeye, Mieke & Van Nieuwenhuyse, Inneke, 2016. "Staffing and scheduling under nonstationary demand for service: A literature review," Omega, Elsevier, vol. 58(C), pages 4-25.
    9. Boyacı, Burak & Geroliminis, Nikolas, 2015. "Approximation methods for large-scale spatial queueing systems," Transportation Research Part B: Methodological, Elsevier, vol. 74(C), pages 151-181.
    10. Iannoni, Ana Paula & Morabito, Reinaldo & Saydam, Cem, 2011. "Optimizing large-scale emergency medical system operations on highways using the hypercube queuing model," Socio-Economic Planning Sciences, Elsevier, vol. 45(3), pages 105-117, September.
    11. Iannoni, Ana P. & Morabito, Reinaldo, 2023. "A review on hypercube queuing model's extensions for practical applications," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
    12. Akbar Karimi & Michel Gendreau & Vedat Verter, 2018. "Performance Approximation of Emergency Service Systems with Priorities and Partial Backups," Transportation Science, INFORMS, vol. 52(5), pages 1235-1252, October.
    13. Soovin Yoon & Laura A. Albert, 2018. "An expected coverage model with a cutoff priority queue," Health Care Management Science, Springer, vol. 21(4), pages 517-533, December.
    14. Bélanger, V. & Lanzarone, E. & Nicoletta, V. & Ruiz, A. & Soriano, P., 2020. "A recursive simulation-optimization framework for the ambulance location and dispatching problem," European Journal of Operational Research, Elsevier, vol. 286(2), pages 713-725.
    15. Yoon, Soovin & Albert, Laura A., 2021. "Dynamic dispatch policies for emergency response with multiple types of vehicles," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    16. Susan Budge & Armann Ingolfsson & Dawit Zerom, 2010. "Empirical Analysis of Ambulance Travel Times: The Case of Calgary Emergency Medical Services," Management Science, INFORMS, vol. 56(4), pages 716-723, April.
    17. Yoon, Soovin & Albert, Laura A., 2020. "A dynamic ambulance routing model with multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 133(C).
    18. Ansari, Sardar & Yoon, Soovin & Albert, Laura A., 2017. "An approximate hypercube model for public service systems with co-located servers and multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 143-157.
    19. Sardar Ansari & Laura Albert McLay & Maria E. Mayorga, 2017. "A Maximum Expected Covering Problem for District Design," Transportation Science, INFORMS, vol. 51(1), pages 376-390, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Akbar Karimi & Michel Gendreau & Vedat Verter, 2018. "Performance Approximation of Emergency Service Systems with Priorities and Partial Backups," Transportation Science, INFORMS, vol. 52(5), pages 1235-1252, October.
    2. Iannoni, Ana Paula & Morabito, Reinaldo & Saydam, Cem, 2011. "Optimizing large-scale emergency medical system operations on highways using the hypercube queuing model," Socio-Economic Planning Sciences, Elsevier, vol. 45(3), pages 105-117, September.
    3. Iannoni, Ana Paula & Morabito, Reinaldo & Saydam, Cem, 2009. "An optimization approach for ambulance location and the districting of the response segments on highways," European Journal of Operational Research, Elsevier, vol. 195(2), pages 528-542, June.
    4. Sorensen, Paul & Church, Richard, 2010. "Integrating expected coverage and local reliability for emergency medical services location problems," Socio-Economic Planning Sciences, Elsevier, vol. 44(1), pages 8-18, March.
    5. Susana Baptista & Rui Oliveira, 2012. "A case study on the application of an approximated hypercube model to emergency medical systems management," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 20(4), pages 559-581, December.
    6. Sun Hoon Kim & Young Hoon Lee, 2016. "Iterative optimization algorithm with parameter estimation for the ambulance location problem," Health Care Management Science, Springer, vol. 19(4), pages 362-382, December.
    7. Xueping Li & Zhaoxia Zhao & Xiaoyan Zhu & Tami Wyatt, 2011. "Covering models and optimization techniques for emergency response facility location and planning: a review," Mathematical Methods of Operations Research, Springer;Gesellschaft für Operations Research (GOR);Nederlands Genootschap voor Besliskunde (NGB), vol. 74(3), pages 281-310, December.
    8. Ana Iannoni & Reinaldo Morabito & Cem Saydam, 2008. "A hypercube queueing model embedded into a genetic algorithm for ambulance deployment on highways," Annals of Operations Research, Springer, vol. 157(1), pages 207-224, January.
    9. Rajagopalan, Hari K. & Saydam, Cem, 2009. "A minimum expected response model: Formulation, heuristic solution, and application," Socio-Economic Planning Sciences, Elsevier, vol. 43(4), pages 253-262, December.
    10. Soovin Yoon & Laura A. Albert, 2018. "An expected coverage model with a cutoff priority queue," Health Care Management Science, Springer, vol. 21(4), pages 517-533, December.
    11. Morabito, Reinaldo & Chiyoshi, Fernando & Galvão, Roberto D., 2008. "Non-homogeneous servers in emergency medical systems: Practical applications using the hypercube queueing model," Socio-Economic Planning Sciences, Elsevier, vol. 42(4), pages 255-270, December.
    12. Saydam, Cem & Aytug, Haldun, 2003. "Accurate estimation of expected coverage: revisited," Socio-Economic Planning Sciences, Elsevier, vol. 37(1), pages 69-80, March.
    13. Venkateshan, Prahalad & Mathur, Kamlesh & Ballou, Ronald H., 2010. "Locating and staffing service centers under service level constraints," European Journal of Operational Research, Elsevier, vol. 201(1), pages 55-70, February.
    14. Shariat-Mohaymany, Afshin & Babaei, Mohsen & Moadi, Saeed & Amiripour, Sayyed Mahdi, 2012. "Linear upper-bound unavailability set covering models for locating ambulances: Application to Tehran rural roads," European Journal of Operational Research, Elsevier, vol. 221(1), pages 263-272.
    15. Zvi Drezner & Vladimir Marianov & George O. Wesolowsky, 2016. "Maximizing the minimum cover probability by emergency facilities," Annals of Operations Research, Springer, vol. 246(1), pages 349-362, November.
    16. Ansari, Sardar & Yoon, Soovin & Albert, Laura A., 2017. "An approximate hypercube model for public service systems with co-located servers and multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 143-157.
    17. Boyacı, Burak & Geroliminis, Nikolas, 2015. "Approximation methods for large-scale spatial queueing systems," Transportation Research Part B: Methodological, Elsevier, vol. 74(C), pages 151-181.
    18. Bélanger, V. & Lanzarone, E. & Nicoletta, V. & Ruiz, A. & Soriano, P., 2020. "A recursive simulation-optimization framework for the ambulance location and dispatching problem," European Journal of Operational Research, Elsevier, vol. 286(2), pages 713-725.
    19. McCormack, Richard & Coates, Graham, 2015. "A simulation model to enable the optimization of ambulance fleet allocation and base station location for increased patient survival," European Journal of Operational Research, Elsevier, vol. 247(1), pages 294-309.
    20. Hoon Jang, 2019. "Designing capacity rollout plan for neonatal care service system in Korea," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 41(3), pages 809-830, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:oropre:v:57:y:2009:i:1:p:251-255. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.