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Does experience matter in lending? A process-tracing study on experienced loan officers' and novices' decision behavior

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  • Andersson, Patric

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  • Andersson, Patric, 2004. "Does experience matter in lending? A process-tracing study on experienced loan officers' and novices' decision behavior," Journal of Economic Psychology, Elsevier, vol. 25(4), pages 471-492, August.
    • Handle: RePEc:eee:joepsy:v:25:y:2004:i:4:p:471-492
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    11. Ford, J. Kevin & Schmitt, Neal & Schechtman, Susan L. & Hults, Brian M. & Doherty, Mary L., 1989. "Process tracing methods: Contributions, problems, and neglected research questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 43(1), pages 75-117, February.
    12. Svenson, Ola, 1996. "Decision Making and the Search for Fundamental Psychological Regularities: What Can Be Learned from a Process Perspective?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 65(3), pages 252-267, March.
    13. Shanteau, James, 1992. "Competence in experts: The role of task characteristics," Organizational Behavior and Human Decision Processes, Elsevier, vol. 53(2), pages 252-266, November.
    14. Bouwman, Marinus J. & Frishkoff, Patricia A. & Frishkoff, Paul, 1987. "How do financial analysts make decisions? A process model of the investment screening decision," Accounting, Organizations and Society, Elsevier, vol. 12(1), pages 1-29, January.
    15. Hoffman, Robert R. & Shadbolt, Nigel R. & Burton, A. Mike & Klein, Gary, 1995. "Eliciting Knowledge from Experts: A Methodological Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(2), pages 129-158, May.
    16. Rodgers, Waymond, 1999. "The influences of conflicting information on novices and loan officers' actions," Journal of Economic Psychology, Elsevier, vol. 20(2), pages 123-145, April.
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    Cited by:

    1. Jean Bonnet & Sylvie Cieply & Marcus Dejardin, 2016. "Credit rationing or overlending? An exploration into financing imperfection," Applied Economics, Taylor & Francis Journals, vol. 48(57), pages 5563-5580, December.
    2. Bertrand, Jérémie & Burietz, Aurore, 2023. "(Loan) price and (loan officer) prejudice," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 26-42.
    3. Orie E. Barron & Charles R. Enis & Hong Qu, 2021. "Do Financial Professionals Process Information Better as a Group Than Non-Professionals?," JRFM, MDPI, vol. 14(5), pages 1-18, May.
    4. J. Michelle Brock & Ralph De Haas, 2023. "Discriminatory Lending: Evidence from Bankers in the Lab," American Economic Journal: Applied Economics, American Economic Association, vol. 15(2), pages 31-68, April.
    5. Lambert, Jérôme & Bessière, Véronique & N’Goala, Gilles, 2012. "Does expertise influence the impact of overconfidence on judgment, valuation and investment decision?," Journal of Economic Psychology, Elsevier, vol. 33(6), pages 1115-1128.
    6. Thorsten Beck & Patrick Behr & Andre Guettler, 2013. "Gender and Banking: Are Women Better Loan Officers?," Review of Finance, European Finance Association, vol. 17(4), pages 1279-1321.
    7. Brown, Martin & Kirschenmann, Karolin & Spycher, Thomas, 2017. "Numeracy and the quality of on-the-job decisions: Evidence from loan officers," ZEW Discussion Papers 17-026, ZEW - Leibniz Centre for European Economic Research.
    8. Selay Sahan & Euan Phimister, 2023. "Repayment performance of joint‐liability microcredits: Metropolitan evidence on social capital and group names," Bulletin of Economic Research, Wiley Blackwell, vol. 75(2), pages 287-311, April.
    9. Andrea Bellucci & Alexander Borisov & Alberto Zazzaro, 2011. "Do Male and Female Loan Officers Differ in Small Business Lending? A Review of the Literature," Contributions to Economics, in: Giorgio Calcagnini & Ilario Favaretto (ed.), The Economics of Small Businesses, chapter 0, pages 195-219, Springer.
    10. Ruth Ben‐Yashar & Miriam Krausz & Shmuel Nitzan, 2018. "Government loan guarantees and the credit decision‐making structure," Canadian Journal of Economics/Revue canadienne d'économique, John Wiley & Sons, vol. 51(2), pages 607-625, May.
    11. Rodgers, Waymond & Cardenas, Jesus A. & Gemoets, Leopoldo A. & Sarfi, Robert J., 2023. "A smart grids knowledge transfer paradigm supported by experts' throughput modeling artificial intelligence algorithmic processes," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    12. Leif Atle Beisland & Bert D’Espallier & Roy Mersland, 2019. "The Commercialization of the Microfinance Industry: Is There a ‘Personal Mission Drift’ Among Credit Officers?," Journal of Business Ethics, Springer, vol. 158(1), pages 119-134, August.
    13. Schneider, Arnold, 2018. "Studies on the impact of accounting information and assurance on commercial lending judgments," Journal of Accounting Literature, Elsevier, vol. 41(C), pages 63-74.
    14. Dew, Nicholas & Read, Stuart & Sarasvathy, Saras D. & Wiltbank, Robert, 2009. "Effectual versus predictive logics in entrepreneurial decision-making: Differences between experts and novices," Journal of Business Venturing, Elsevier, vol. 24(4), pages 287-309, July.
    15. Baethge, Caroline & Fiedler, Marina, 2016. "All or (almost) nothing? The influence of information cost and training on information selection and the quality of decision-making," Passauer Diskussionspapiere, Betriebswirtschaftliche Reihe B-19-16, University of Passau, Faculty of Business and Economics.
    16. Bellucci, Andrea & Borisov, Alexander & Zazzaro, Alberto, 2010. "Does gender matter in bank-firm relationships? Evidence from small business lending," Journal of Banking & Finance, Elsevier, vol. 34(12), pages 2968-2984, December.
    17. Ying Tang & Chao Deng & Andrea Moro, 2017. "Firm-bank trusting relationship and discouraged borrowers," Review of Managerial Science, Springer, vol. 11(3), pages 519-541, July.

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