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Future airport terminals: New technologies promise capacity gains

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  • Kalakou, Sofia
  • Psaraki-Kalouptsidi, Voula
  • Moura, Filipe

Abstract

The changing dynamics of passenger processes in future airport terminals resulting from pressures from both the demand and supply side are analyzed in this paper. Short and long term (beyond 2020) developments are studied following technology advances and business plans of airlines and airports. Key technologies affecting the central passenger processing functions include identity management and biometrics, Near Field Communications, Big Data analytics and smartphone applications. A simulation model is developed and used to assess the impact of forthcoming changes on the airport's departure hall. Lisbon Portela airport is used as case study. It is shown that passenger process times at the check-in and security checkpoints are significantly reduced, due to the introduction of passenger facilitation processes, under a range of behavioral, technological and policy uncertainties. The most salient implication of these reductions is the quantified capacity gains in the building which question the need for terminal expansion.

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  • Kalakou, Sofia & Psaraki-Kalouptsidi, Voula & Moura, Filipe, 2015. "Future airport terminals: New technologies promise capacity gains," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 203-212.
    • Handle: RePEc:eee:jaitra:v:42:y:2015:i:c:p:203-212
    DOI: 10.1016/j.jairtraman.2014.10.005
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    Cited by:

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    4. Cheng-Hua Yang & Huei-Ju Chen & Li-Chu Lin & Alastair M. Morrison, 2020. "The Analysis of Critical Success Factors for In-Town Check-In in Taiwan," Sustainability, MDPI, vol. 13(1), pages 1-20, December.
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    7. Halpern, Nigel & Mwesiumo, Deodat & Suau-Sanchez, Pere & Budd, Thomas & Bråthen, Svein, 2021. "Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports," Journal of Air Transport Management, Elsevier, vol. 90(C).
    8. Thampan, Aromal & Sinha, Kapil & Gurjar, B.R. & Rajasekar, E., 2020. "Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality," Journal of Air Transport Management, Elsevier, vol. 87(C).
    9. Silva, João & Kalakou, Sofia & Andrade, Antonio R., 2023. "Maximizing non-aeronautical revenues in airport terminals using gate assignment and passenger behaviour modelling," Journal of Air Transport Management, Elsevier, vol. 112(C).
    10. Cheong Kim & Kun Chang Lee & Francis Joseph Costello, 2020. "The Intention of Passengers towards Repeat Use of Biometric Security for Sustainable Airport Management," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
    11. Ossi Ylijoki & Jari Porras, 2016. "Conceptualizing Big Data: Analysis of Case Studies," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 23(4), pages 295-310, October.
    12. Milbredt, Olaf & Rudolph, Florian & Grunewald, Erik, 2016. "Passenger-centric Intermodal Traffic Management involving Airports and Railways," 57th Transportation Research Forum (51st CTRF) Joint Conference, Toronto, Ontario, May 1-4, 2016 319293, Transportation Research Forum.
    13. V. Sathiya & M. Chinnadurai & S. Ramabalan & Andrea Appolloni, 2021. "Mobile robots and evolutionary optimization algorithms for green supply chain management in a used-car resale company," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(6), pages 9110-9138, June.
    14. Bogicevic, Vanja & Bujisic, Milos & Bilgihan, Anil & Yang, Wan & Cobanoglu, Cihan, 2017. "The impact of traveler-focused airport technology on traveler satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 351-361.
    15. Bezerra, George C.L. & Gomes, Carlos F., 2020. "Antecedents and consequences of passenger satisfaction with the airport," Journal of Air Transport Management, Elsevier, vol. 83(C).

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