IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v50y2016icp62-70.html
   My bibliography  Save this article

Techno-stress and productivity: Survey evidence from the aviation industry

Author

Listed:
  • Alam, Muhammad Aftab

Abstract

Technological progress in aviation sector is a source of increasing productivity, yet it is also a cause of stress. This study aimed to elucidate the linkage between techno-stress and crew productivity and examine the interaction effect of role-overload and equity-sensitivity in this relationship. The study explored three factors of techno-stress i.e. techno-complexity, techno-uncertainty and techno-overload, and found that their negative relationship with crew productivity got stronger when the crew was more role-overloaded and when the crew was more equity-sensitive. Respondents (N = 203) randomly chosen from aviation sector in Pakistan participated in the study. Together, the findings suggested role-equity analogous to fulcrum that can leverage crew productivity in aviation industry.

Suggested Citation

  • Alam, Muhammad Aftab, 2016. "Techno-stress and productivity: Survey evidence from the aviation industry," Journal of Air Transport Management, Elsevier, vol. 50(C), pages 62-70.
    • Handle: RePEc:eee:jaitra:v:50:y:2016:i:c:p:62-70
    DOI: 10.1016/j.jairtraman.2015.10.003
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699715001192
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2015.10.003?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kalakou, Sofia & Psaraki-Kalouptsidi, Voula & Moura, Filipe, 2015. "Future airport terminals: New technologies promise capacity gains," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 203-212.
    2. Nathan Rosenberg, 2009. "Uncertainty and Technological Change," World Scientific Book Chapters, in: Nathan Rosenberg (ed.), Studies On Science And The Innovation Process Selected Works of Nathan Rosenberg, chapter 8, pages 153-172, World Scientific Publishing Co. Pte. Ltd..
    3. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    4. Cowan, Robin & Sanditov, Bulat & Weehuizen, Rifka, 2011. "Productivity effects of innovation, stress and social relations," Journal of Economic Behavior & Organization, Elsevier, vol. 79(3), pages 165-182, August.
    5. Torkzadeh, G. & Doll, W. J., 1999. "The development of a tool for measuring the perceived impact of information technology on work," Omega, Elsevier, vol. 27(3), pages 327-339, June.
    6. Li, Sui-Ling, 2014. "The cost allocation approach of airport service activities," Journal of Air Transport Management, Elsevier, vol. 38(C), pages 48-53.
    7. Green, Francis & McIntosh, Steven, 2001. "The intensification of work in Europe," Labour Economics, Elsevier, vol. 8(2), pages 291-308, May.
    8. Bernard Sinclair-Desgagné & Antoine Soubeyran, 2000. "A Theory of Routines as Mindsavers," CIRANO Working Papers 2000s-52, CIRANO.
    9. Alam, Muhammad Aftab, 2015. "Cockpit learning in power distant cockpits: The interaction effect of pilot's interdependence and inclination to teamwork in airline industry," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 192-202.
    10. Zuidberg, Joost, 2014. "Identifying airline cost economies: An econometric analysis of the factors affecting aircraft operating costs," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 86-95.
    11. Wang, Kun & Fan, Xingli & Fu, Xiaowen & Zhou, Yiran, 2014. "Benchmarking the performance of Chinese airlines: An investigation of productivity, yield and cost competitiveness," Journal of Air Transport Management, Elsevier, vol. 38(C), pages 3-14.
    12. Regattieri, A. & Giazzi, A. & Gamberi, M. & Gamberini, R., 2015. "An innovative method to optimize the maintenance policies in an aircraft: General framework and case study," Journal of Air Transport Management, Elsevier, vol. 44, pages 8-20.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kumari, Pavitra & Aithal, Sreeramana, 2020. "Stress Inducing Factors and Relevant Strategies Deployed to Overcome Stress in the Aviation Industry Sector – A Systematic Literature Review and Further Research Agendas," MPRA Paper 104792, University Library of Munich, Germany.
    2. Prem Borle & Kathrin Reichel & Susanne Voelter-Mahlknecht, 2021. "Is There a Sampling Bias in Research on Work-Related Technostress? A Systematic Review of Occupational Exposure to Technostress and the Role of Socioeconomic Position," IJERPH, MDPI, vol. 18(4), pages 1-22, February.
    3. Min Feng & Driss Bourazzouq, 2021. "Effects of Technostress in the Role Stress Context on Proximity Managers’ Performance," Post-Print hal-03233171, HAL.
    4. Öge, Ercan & Çetin, Mehmet & Top, Seyfi, 2018. "The effects of paternalistic leadership on workplace loneliness, work family conflict and work engagement among air traffic controllers in Turkey," Journal of Air Transport Management, Elsevier, vol. 66(C), pages 25-35.
    5. Min Feng & Driss Bourazzouq, 2021. "Effects of Technostress in the Role Stress Context on Proximity Managers' Performance," Post-Print hal-03233176, HAL.
    6. Jiatong Wang & Yong Xiong & Majid Murad & Naveed Iqbal Chaudhary & Hira Waqar, 2023. "Role of Online Time-Spatial Job Crafting and Leisure Crafting on Remote Work Performance through Tele-Pressure and Techno-Self-Efficacy," Sustainability, MDPI, vol. 15(15), pages 1-14, August.
    7. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    8. Mehmet Akif Çini & Meral Erdirençelebi & Abdullah Zübeyr Akman, 2023. "The Effect of Organization Employees' Perspective on Digital Transformation on Their Technostress Levels and Performance: A Public Institution Example," Central European Business Review, Prague University of Economics and Business, vol. 2023(4), pages 33-57.
    9. Prem Borle & Kathrin Reichel & Fiona Niebuhr & Susanne Voelter-Mahlknecht, 2021. "How Are Techno-Stressors Associated with Mental Health and Work Outcomes? A Systematic Review of Occupational Exposure to Information and Communication Technologies within the Technostress Model," IJERPH, MDPI, vol. 18(16), pages 1-19, August.
    10. Karatepe, Osman M. & Kim, Taegoo Terry, 2020. "Investigating the selected consequences of boreout among cabin crew," Journal of Air Transport Management, Elsevier, vol. 82(C).
    11. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    12. Rubinstein, Saul & Martin-Rios, Carlos & Erhardt, Niclas & Hoffer Gittell, Jody & George, Varghese P., 2016. "Organizational responses to uncertainty in the airline industry: Changes in patterns of communication networks," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 217-227.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    2. Cowan, Robin & Sanditov, Bulat & Weehuizen, Rifka, 2011. "Productivity effects of innovation, stress and social relations," Journal of Economic Behavior & Organization, Elsevier, vol. 79(3), pages 165-182, August.
    3. Lisa Katharina Kortmann & Julia Simonson & Claudia Vogel & Oliver Huxhold, 2022. "Digitalisation and Employees’ Subjective Job Quality in the Second Half of Working Life in Germany," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 162(2), pages 577-597, July.
    4. Kumari, Pavitra & Aithal, Sreeramana, 2020. "Stress Inducing Factors and Relevant Strategies Deployed to Overcome Stress in the Aviation Industry Sector – A Systematic Literature Review and Further Research Agendas," MPRA Paper 104792, University Library of Munich, Germany.
    5. O'Connell, John F. & Avellana, Raquel Martinez & Warnock-Smith, David & Efthymiou, Marina, 2020. "Evaluating drivers of profitability for airlines in Latin America: A case study of Copa Airlines," Journal of Air Transport Management, Elsevier, vol. 84(C).
    6. Nathalie Greenan & Ekaterina Kalugina & Emmanuelle Walkowiak, 2014. "Has the quality of working life improved in the EU-15 between 1995 and 2005?," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 23(2), pages 399-428.
    7. René Riedl & Harald Kindermann & Andreas Auinger & Andrija Javor, 2012. "Technostress from a Neurobiological Perspective," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(2), pages 61-69, April.
    8. Uwe Jirjahn & Jens Mohrenweiser & Stephen C Smith, 2022. "Works councils and workplace health promotion in Germany," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(3), pages 1059-1094, August.
    9. Wu, Jianfeng & Tu, Rungting, 2007. "CEO stock option pay and R&D spending: a behavioral agency explanation," Journal of Business Research, Elsevier, vol. 60(5), pages 482-492, May.
    10. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    11. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    12. Constanţa POPESCU & Oana Mihaela ILIE & Georgiana Tatiana BONDAC, 2018. "The "Techno-stress" Phenomenon and Its Consequences in the Modern Organization," Book chapters-LUMEN Proceedings, in: Tomita CIULEI & Gabriel GORGHIU (ed.), CATES 2017, edition 1, volume 4, chapter 22, pages 224-238, Editura Lumen.
    13. K Clark & M Tomlinson, 2001. "The Determinants of Work Effort: Evidence from the Employment in Britain Survey," Economics Discussion Paper Series 0113, Economics, The University of Manchester.
    14. Figueroa, Nicolás & Serrano, Carlos J., 2019. "Patent trading flows of small and large firms," Research Policy, Elsevier, vol. 48(7), pages 1601-1616.
    15. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
    16. Francesco Pace & Giulia Sciotto & Naomi Alexia Randazzo & Vincenza Macaluso, 2022. "Teachers’ Work-Related Well-Being in Times of COVID-19: The Effects of Technostress and Online Teaching," Social Sciences, MDPI, vol. 11(10), pages 1-10, October.
    17. Dragoș Adăscăliței & Jason Heyes & Pedro Mendonça, 2022. "The intensification of work in Europe: A multilevel analysis," British Journal of Industrial Relations, London School of Economics, vol. 60(2), pages 324-347, June.
    18. You-Kyung Lee, 2021. "Impacts of Digital Technostress and Digital Technology Self-Efficacy on Fintech Usage Intention of Chinese Gen Z Consumers," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    19. Gong, Qiang & Wang, Kun & Fan, Xingli & Fu, Xiaowen & Xiao, Yi-bin, 2018. "International trade drivers and freight network analysis - The case of the Chinese air cargo sector," Journal of Transport Geography, Elsevier, vol. 71(C), pages 253-262.
    20. Halpern, Nigel & Mwesiumo, Deodat & Suau-Sanchez, Pere & Budd, Thomas & Bråthen, Svein, 2021. "Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports," Journal of Air Transport Management, Elsevier, vol. 90(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:50:y:2016:i:c:p:62-70. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.