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Effects of Technostress in the Role Stress Context on Proximity Managers' Performance

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  • Min Feng

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, Institut d'Administration des Entreprises (IAE) - Lyon, TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse, UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse, TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse)

  • Driss Bourazzouq

    (LAREQUOI - Laboratoire de recherche en Management - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines, UVSQ - Université de Versailles Saint-Quentin-en-Yvelines, Université Paris-Saclay)

Abstract

Managers are currently facing the challenge of information and communication technology (ICT) diversification from a managerial perspective and because of their role as an intermediary between employees and the organization. The purpose of our research is to examine the specificity of "technostress" experienced by proximity managers (PM). We develop the following research questions: What are the factors that create technostress and role stress among PMs? How do the creators of technostress influence the performance of PMs? The data were collected through questionnaires distributed to the PMs (managers or team managers) of organizations that extensively use ICT to perform their professional tasks. The return rate is almost 40%. We believe that what we consider to be the technostress creator, role stress, and PMs' performance are significantly linked. Therefore, role stress emphasizes that technostress creators negatively influence the performance of PMs when the level of role stress increases.

Suggested Citation

  • Min Feng & Driss Bourazzouq, 2021. "Effects of Technostress in the Role Stress Context on Proximity Managers' Performance," Post-Print hal-03233176, HAL.
    • Handle: RePEc:hal:journl:hal-03233176
    Note: View the original document on HAL open archive server: https://hal.science/hal-03233176
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    References listed on IDEAS

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    8. Sari Mansour & N. Commeiras, 2015. "Le conflit travail-famille médiatise-t-il les effets des conditions de travail sur le stress professionnel ? Une étude auprès du personnel en contact dans le secteur hôtelier," Post-Print halshs-01328512, HAL.
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    Full references (including those not matched with items on IDEAS)

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    Keywords

    Technostress; Creator of Technostress; Role Stress; Performance; Proximity Manager;
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