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Sequencing Appointments for Service Systems Using Inventory Approximations

Citations

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Cited by:

  1. Minglong Zhou & Gar Goei Loke & Chaithanya Bandi & Zi Qiang Glen Liau & Wilson Wang, 2022. "Intraday Scheduling with Patient Re-entries and Variability in Behaviours," Manufacturing & Service Operations Management, INFORMS, vol. 24(1), pages 561-579, January.
  2. Guo, Hainan & Xie, Yue & Jiang, Bowen & Tang, Jiafu, 2024. "When outpatient appointment meets online consultation: A joint scheduling optimization framework," Omega, Elsevier, vol. 127(C).
  3. Seokjun Youn & H. Neil Geismar & Chelliah Sriskandarajah & Vikram Tiwari, 2022. "Adaptive Capacity Planning for Ambulatory Surgery Centers," Manufacturing & Service Operations Management, INFORMS, vol. 24(6), pages 3135-3157, November.
  4. Ruiwei Jiang & Siqian Shen & Yiling Zhang, 2017. "Integer Programming Approaches for Appointment Scheduling with Random No-Shows and Service Durations," Operations Research, INFORMS, vol. 65(6), pages 1638-1656, December.
  5. Nur Banu Demir & Serhat Gul & Melih Çelik, 2021. "A stochastic programming approach for chemotherapy appointment scheduling," Naval Research Logistics (NRL), John Wiley & Sons, vol. 68(1), pages 112-133, February.
  6. William P. Millhiser & Emre A. Veral, 2019. "A decision support system for real-time scheduling of multiple patient classes in outpatient services," Health Care Management Science, Springer, vol. 22(1), pages 180-195, March.
  7. van Eekelen, Wouter, 2023. "Distributionally robust views on queues and related stochastic models," Other publications TiSEM 9b99fc05-9d68-48eb-ae8c-9, Tilburg University, School of Economics and Management.
  8. Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
  9. Wu, Xueqi & Zhou, Shenghai, 2022. "Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals," Omega, Elsevier, vol. 106(C).
  10. Jin Qi, 2017. "Mitigating Delays and Unfairness in Appointment Systems," Management Science, INFORMS, vol. 63(2), pages 566-583, February.
  11. Zhan, Yang & Wang, Zizhuo & Wan, Guohua, 2021. "Home service routing and appointment scheduling with stochastic service times," European Journal of Operational Research, Elsevier, vol. 288(1), pages 98-110.
  12. Zhou, Shenghai & Li, Debiao & Yin, Yong, 2021. "Coordinated appointment scheduling with multiple providers and patient-and-physician matching cost in specialty care," Omega, Elsevier, vol. 101(C).
  13. Shen, Zuo-Jun Max & Xie, Jingui & Zheng, Zhichao & Zhou, Han, 2023. "Dynamic scheduling with uncertain job types," European Journal of Operational Research, Elsevier, vol. 309(3), pages 1047-1060.
  14. Ho-Yin Mak & Ying Rong & Jiawei Zhang, 2015. "Appointment Scheduling with Limited Distributional Information," Management Science, INFORMS, vol. 61(2), pages 316-334, February.
  15. Chang, Zhiqi & Ding, Jian-Ya & Song, Shiji, 2019. "Distributionally robust scheduling on parallel machines under moment uncertainty," European Journal of Operational Research, Elsevier, vol. 272(3), pages 832-846.
  16. Kuang, Xiaolong & Lamadrid, Alberto J. & Zuluaga, Luis F., 2019. "Pricing in non-convex markets with quadratic deliverability costs," Energy Economics, Elsevier, vol. 80(C), pages 123-131.
  17. Paola Cappanera & Filippo Visintin & Carlo Banditori & Daniele Feo, 2019. "Evaluating the long-term effects of appointment scheduling policies in a magnetic resonance imaging setting," Flexible Services and Manufacturing Journal, Springer, vol. 31(1), pages 212-254, March.
  18. van Eekelen, Wouter & den Hertog, Dick & van Leeuwaarden, J.S.H., 2025. "Distributionally robust appointment scheduling that can deal with independent service times," Other publications TiSEM e6ac8cc7-43c6-42c6-9e11-f, Tilburg University, School of Economics and Management.
  19. Miao Bai & Robert H. Storer & Gregory L. Tonkay, 2022. "Surgery Sequencing Coordination with Recovery Resource Constraints," INFORMS Journal on Computing, INFORMS, vol. 34(2), pages 1207-1223, March.
  20. Christos Zacharias & Michael Pinedo, 2017. "Managing Customer Arrivals in Service Systems with Multiple Identical Servers," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 639-656, October.
  21. Shenghai Zhou & Yichuan Ding & Woonghee Tim Huh & Guohua Wan, 2021. "Constant Job‐Allowance Policies for Appointment Scheduling: Performance Bounds and Numerical Analysis," Production and Operations Management, Production and Operations Management Society, vol. 30(7), pages 2211-2231, July.
  22. Christos Zacharias & Mor Armony, 2017. "Joint Panel Sizing and Appointment Scheduling in Outpatient Care," Management Science, INFORMS, vol. 63(11), pages 3978-3997, November.
  23. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
  24. Yuanzheng Ma & Tong Wang & Huan Zheng, 2023. "On fairness and efficiency in nonprofit operations: Dynamic resource allocations," Production and Operations Management, Production and Operations Management Society, vol. 32(6), pages 1778-1792, June.
  25. Avishai Mandelbaum & Petar Momčilović & Nikolaos Trichakis & Sarah Kadish & Ryan Leib & Craig A. Bunnell, 2020. "Data-Driven Appointment-Scheduling Under Uncertainty: The Case of an Infusion Unit in a Cancer Center," Management Science, INFORMS, vol. 66(1), pages 243-270, January.
  26. Pinar Keskinocak & Nicos Savva, 2020. "A Review of the Healthcare-Management (Modeling) Literature Published in Manufacturing & Service Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 59-72, January.
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