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Distributionally robust appointment scheduling that can deal with independent service times

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  • van Eekelen, Wouter

    (Tilburg University, School of Economics and Management)

  • den Hertog, Dick

    (Tilburg University, School of Economics and Management)

  • van Leeuwaarden, J.S.H.

    (Tilburg University, School of Economics and Management)

Abstract

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Suggested Citation

  • van Eekelen, Wouter & den Hertog, Dick & van Leeuwaarden, J.S.H., 2024. "Distributionally robust appointment scheduling that can deal with independent service times," Other publications TiSEM e6ac8cc7-43c6-42c6-9e11-f, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:e6ac8cc7-43c6-42c6-9e11-fe35d2aaa961
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    References listed on IDEAS

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    2. Mehmet A. Begen & Maurice Queyranne, 2011. "Appointment Scheduling with Discrete Random Durations," Mathematics of Operations Research, INFORMS, vol. 36(2), pages 240-257, May.
    3. Nan Liu, 2016. "Optimal Choice for Appointment Scheduling Window under Patient No-Show Behavior," Production and Operations Management, Production and Operations Management Society, vol. 25(1), pages 128-142, January.
    4. Christos Zacharias & Tallys Yunes, 2020. "Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs," Management Science, INFORMS, vol. 66(2), pages 744-763, February.
    5. Georgia Perakis & Guillaume Roels, 2008. "Regret in the Newsvendor Model with Partial Information," Operations Research, INFORMS, vol. 56(1), pages 188-203, February.
    6. Ho-Yin Mak & Ying Rong & Jiawei Zhang, 2015. "Appointment Scheduling with Limited Distributional Information," Management Science, INFORMS, vol. 61(2), pages 316-334, February.
    7. Linda V. Green & Sergei Savin, 2008. "Reducing Delays for Medical Appointments: A Queueing Approach," Operations Research, INFORMS, vol. 56(6), pages 1526-1538, December.
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    10. Ho-Yin Mak & Ying Rong & Jiawei Zhang, 2014. "Sequencing Appointments for Service Systems Using Inventory Approximations," Manufacturing & Service Operations Management, INFORMS, vol. 16(2), pages 251-262, May.
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    12. Camilo Mancilla & Robert Storer, 2012. "A sample average approximation approach to stochastic appointment sequencing and scheduling," IISE Transactions, Taylor & Francis Journals, vol. 44(8), pages 655-670.
    13. Ruiwei Jiang & Siqian Shen & Yiling Zhang, 2017. "Integer Programming Approaches for Appointment Scheduling with Random No-Shows and Service Durations," Operations Research, INFORMS, vol. 65(6), pages 1638-1656, December.
    14. Gorissen, Bram L. & den Hertog, Dick, 2013. "Robust counterparts of inequalities containing sums of maxima of linear functions," European Journal of Operational Research, Elsevier, vol. 227(1), pages 30-43.
    15. Brian T. Denton & Andrew J. Miller & Hari J. Balasubramanian & Todd R. Huschka, 2010. "Optimal Allocation of Surgery Blocks to Operating Rooms Under Uncertainty," Operations Research, INFORMS, vol. 58(4-part-1), pages 802-816, August.
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    18. Kong, Qingxia & Lee, Chung-Yee & Teo, Chung-Piaw & Zheng, Zhichao, 2016. "Appointment sequencing: Why the Smallest-Variance-First rule may not be optimal," European Journal of Operational Research, Elsevier, vol. 255(3), pages 809-821.
    19. Wouter van Eekelen & Dick den Hertog & Johan S.H. van Leeuwaarden, 2022. "MAD Dispersion Measure Makes Extremal Queue Analysis Simple," INFORMS Journal on Computing, INFORMS, vol. 34(3), pages 1681-1692, May.
    20. Madelon A. de Kemp & Michel Mandjes & Neil Olver, 2021. "Performance of the Smallest-Variance-First Rule in Appointment Sequencing," Operations Research, INFORMS, vol. 69(6), pages 1909-1935, November.
    21. Ioana Popescu, 2007. "Robust Mean-Covariance Solutions for Stochastic Optimization," Operations Research, INFORMS, vol. 55(1), pages 98-112, February.
    22. Shenghai Zhou & Yichuan Ding & Woonghee Tim Huh & Guohua Wan, 2021. "Constant Job‐Allowance Policies for Appointment Scheduling: Performance Bounds and Numerical Analysis," Production and Operations Management, Production and Operations Management Society, vol. 30(7), pages 2211-2231, July.
    23. Erick Delage & Yinyu Ye, 2010. "Distributionally Robust Optimization Under Moment Uncertainty with Application to Data-Driven Problems," Operations Research, INFORMS, vol. 58(3), pages 595-612, June.
    24. P. Patrick Wang, 1993. "Static and dynamic scheduling of customer arrivals to a single‐server system," Naval Research Logistics (NRL), John Wiley & Sons, vol. 40(3), pages 345-360, April.
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