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Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms

Citations

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Cited by:

  1. Cheng Yi & Zhenhui (Jack) Jiang & Xiuping Li & Xianghua Lu, 2019. "Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews," Information Systems Research, INFORMS, vol. 30(3), pages 711-725, September.
  2. Hao Zhang & Mingzheng Wang, 2024. "Tapping vs. Scrolling: Effects of Different Content Acquisition Modes on Content Consumption," Information Systems Frontiers, Springer, vol. 26(5), pages 1835-1855, October.
  3. Arslan Aziz & Hui Li & Rahul Telang, 2023. "The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment," Information Systems Research, INFORMS, vol. 34(2), pages 590-608, June.
  4. Honglin Deng & Weiquan Wang & Kai H. Lim, 2025. "Addressing Online Users’ Suspicion of Sponsored Search Results: Effects of Informational Cues," Information Systems Research, INFORMS, vol. 36(1), pages 508-533, March.
  5. Wu, Ziyue & Gong, Yanping & Huang, Rong & Chen, Zhuo, 2025. "When time runs out, what do they let go? Time pressure, ad type, and psychological resilience in ad avoidance," Journal of Retailing and Consumer Services, Elsevier, vol. 87(C).
  6. Chunxiu Qin & Yaxi Liu & Xubu Ma & Jiangping Chen & Huigang Liang, 2022. "Designing for serendipity in online knowledge communities: An investigation of tag presentation formats and openness to experience," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(10), pages 1401-1417, October.
  7. Xin, Jie & Qin, Peng & Li, Tingting & Yang, Zhihao, 2026. "Shopping goal specificity matters: How algorithmic recommendations influence adoption intention," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  8. Hsi-Peng Lu & Yi-Hsiu Cheng, 2020. "Sustainability in Online Video Hosting Services: The Effects of Serendipity and Flow Experience on Prolonged Usage Time," Sustainability, MDPI, vol. 12(3), pages 1-20, February.
  9. Ding, Dan & Xu, Xiaoyan & Phan, Tuan Q., 2026. "The impact of source-based aggregation on content consumption behaviors," Journal of Business Research, Elsevier, vol. 205(C).
  10. Markus Weinmann & Abhay Nath Mishra & Lena Franziska Kaiser & Jan vom Brocke, 2023. "The Attraction Effect in Crowdfunding," Information Systems Research, INFORMS, vol. 34(3), pages 1276-1295, September.
  11. Christian Busch, 2024. "Towards a Theory of Serendipity: A Systematic Review and Conceptualization," Journal of Management Studies, Wiley Blackwell, vol. 61(3), pages 1110-1151, May.
  12. Tian Heong Chan & Shi-Ying Lim, 2023. "The Emergence of Novel Product Uses: An Investigation of Exaptations in IKEA Hacks," Management Science, INFORMS, vol. 69(5), pages 2870-2892, May.
  13. Shen Liu & Hongyan Liu, 2021. "Tagging Items Automatically Based on Both Content Information and Browsing Behaviors," INFORMS Journal on Computing, INFORMS, vol. 33(3), pages 882-897, July.
  14. Ni Huang & Tianshu Sun & Peiyu Chen & Joseph M. Golden, 2019. "Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment," Information Systems Research, INFORMS, vol. 30(3), pages 805-818, September.
  15. Cheng Yi & Zhenhui (Jack) Jiang & Mi Zhou, 2023. "Investigating the effects of product popularity and time restriction: The moderating role of consumers’ goal specificity," Production and Operations Management, Production and Operations Management Society, vol. 32(9), pages 2723-2739, September.
  16. Suparna Dhar & Indranil Bose & Jose Benitez, 2024. "Understanding the Relationship between Adoption and Value Creation on Online Social Networks," Information Systems Frontiers, Springer, vol. 26(2), pages 825-848, April.
  17. Jackie London & Siyuan Li & Heshan Sun, 2022. "Seems Legit: An Investigation of the Assessing and Sharing of Unverifiable Messages on Online Social Networks," Information Systems Research, INFORMS, vol. 33(3), pages 978-1001, September.
  18. Song, Shijie & Yao, Xinlin & Zhao, Yuxiang Chris & Ba, Zhichao, 2024. "Get inspired and pay for the goods: An investigation of customer inspiration and purchase intention in livestream shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  19. Xiaoli Zhu & Selvi Kausiliha Vijayan, 2025. "Antecedents of Impulse Purchase through Perceived Enjoyment Among Chinese Live Streaming Commerce Consumers," SAGE Open, , vol. 15(3), pages 21582440251, August.
  20. Wu, Wei & Wang, Sihang & Ding, Guanqi & Mo, Jinfei, 2023. "Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  21. Chenshuo Sun, 2025. "How Does Prepopulating Search Bars with Keywords Affect Online Consumer Behavior? A Field Experiment," Marketing Science, INFORMS, vol. 44(6), pages 1217-1231, November.
  22. Suparna Dhar & Indranil Bose, 2023. "Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits," Information Systems Frontiers, Springer, vol. 25(3), pages 1197-1217, June.
  23. Liu, Fei & Ngai, Eric & Ju, Xiaofeng, 2019. "Understanding mobile health service use: An investigation of routine and emergency use intentions," International Journal of Information Management, Elsevier, vol. 45(C), pages 107-117.
  24. Roma, Paolo & Aloini, Davide, 2019. "How does brand-related user-generated content differ across social media? Evidence reloaded," Journal of Business Research, Elsevier, vol. 96(C), pages 322-339.
  25. Pan Li & Alexander Tuzhilin, 2024. "When Variety Seeking Meets Unexpectedness: Incorporating Variety-Seeking Behaviors into Design of Unexpected Recommender Systems," Information Systems Research, INFORMS, vol. 35(3), pages 1257-1273, September.
  26. Busch, Christian, 2024. "Towards a theory of serendipity: a systematic review and conceptualization," LSE Research Online Documents on Economics 122704, London School of Economics and Political Science, LSE Library.
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