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Design of Consumer Review Systems and Product Pricing

Citations

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Cited by:

  1. Guo, Qiaozhen & Chen, Ying-Ju & Huang, Wei, 2022. "Dynamic pricing of new experience products with dual-channel social learning and online review manipulations," Omega, Elsevier, vol. 109(C).
  2. Kyeongmin Yum & Byungjoon Yoo, 2024. "Enhancing online reviews: exploring the impact of characteristic-based review system on customer engagement for offline sellers," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
  3. Marios Kokkodis & Theodoros Lappas, 2020. "Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms," Information Systems Research, INFORMS, vol. 31(2), pages 412-430, June.
  4. Salhab, Rabih & Le Ny, Jérôme & Malhamé, Roland P. & Zaccour, Georges, 2022. "Dynamic marketing policies with rating-sensitive consumers: A mean-field games approach," European Journal of Operational Research, Elsevier, vol. 299(3), pages 1079-1093.
  5. Wang, Jiayun & Shum, Stephen & Feng, Gengzhong, 2022. "Supplier’s pricing strategy in the presence of consumer reviews," European Journal of Operational Research, Elsevier, vol. 296(2), pages 570-586.
  6. Richard Thomas Watson & Kirk Plangger & Leyland Pitt & Amrit Tiwana, 2023. "A Theory of Information Compression: When Judgments Are Costly," Information Systems Research, INFORMS, vol. 34(3), pages 1089-1108, September.
  7. Li, Yiming & Li, Gang & Tayi, Giri Kumar & Cheng, T.C.E., 2019. "Omni-channel retailing: Do offline retailers benefit from online reviews?," International Journal of Production Economics, Elsevier, vol. 218(C), pages 43-61.
  8. Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
  9. Ana Babić Rosario & Kristine Valck & Francesca Sotgiu, 2020. "Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 422-448, May.
  10. Jianqing Chen & Zhiling Guo & Jian Huang, 2022. "An Economic Analysis of Rebates Conditional on Positive Reviews," Information Systems Research, INFORMS, vol. 33(1), pages 224-243, March.
  11. Zhu, Siyuan & Nie, Tengfei & Zhang, Jianghua & Du, Shaofu, 2025. "Product design and pricing decisions in platform-based co-creation," European Journal of Operational Research, Elsevier, vol. 324(3), pages 893-907.
  12. Shihong Xiao & Ying-Ju Chen & Christopher S. Tang, 2022. "Customer Review Provision Policies with Heterogeneous Cluster Preferences," Management Science, INFORMS, vol. 68(7), pages 5025-5048, July.
  13. Tunç, Murat & Cavusoglu, Huseyin & Raghunathan, Srinivasan, 2021. "Online product reviews : Is a finer-grained rating scheme superior to a coarser one?," Other publications TiSEM ec57cbf3-7415-4427-aafc-6, Tilburg University, School of Economics and Management.
  14. Ni Huang & Tianshu Sun & Peiyu Chen & Joseph M. Golden, 2019. "Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment," Information Systems Research, INFORMS, vol. 30(3), pages 805-818, September.
  15. Andreas J. Steur & Mischa Seiter, 2021. "Properties of feedback mechanisms on digital platforms: an exploratory study," Journal of Business Economics, Springer, vol. 91(4), pages 479-526, May.
  16. Lei Yang & Weijie Zhang & Caixia Hao & Jiahua Zhang, 2026. "The impact of dynamic rating rule on e-commerce platform’s review system under a simulation experiment," Electronic Commerce Research, Springer, vol. 26(2), pages 1809-1851, April.
  17. Zhang, Tao & Li, Gang & Cheng, T.C.E. & Lai, Kin Keung, 2017. "Welfare economics of review information: Implications for the online selling platform owner," International Journal of Production Economics, Elsevier, vol. 184(C), pages 69-79.
  18. Xuying Zhao & Hong Guo & Gangshu Cai & Subhajyoti Bandyopadhyay, 2021. "The Role of Expectation–Reality Discrepancy in Service Contracts," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4160-4175, November.
  19. Zhiang Wu & Guannan Liu & Junjie Wu & Yong Tan, 2024. "Are Neighbors Alike? A Semisupervised Probabilistic Collaborative Learning Model for Online Review Spammers Detection," Information Systems Research, INFORMS, vol. 35(4), pages 1565-1585, December.
  20. Jürgen Neumann, 2021. "When Biased Ratings Benefit the Consumer - An Economic Analysis of Online Ratings in Markets with Variety-Seeking Consumers," Working Papers Dissertations 77, Paderborn University, Faculty of Business Administration and Economics.
  21. Dominik Gutt & Jürgen Neumann & Steffen Zimmermann & Dennis Kundisch & Jianqing Chen, 2018. "Design of Review Systems - A Strategic Instrument to shape Online Review Behavior and Economic Outcomes," Working Papers Dissertations 42, Paderborn University, Faculty of Business Administration and Economics.
  22. Huang, Shupeng & Potter, Andrew & Eyers, Daniel & Li, Qinyun, 2021. "The influence of online review adoption on the profitability of capacitated supply chains," Omega, Elsevier, vol. 105(C).
  23. Christoph Carnehl & André Stenzel & Peter Schmidt, 2024. "Pricing for the Stars: Dynamic Pricing in the Presence of Rating Systems," Management Science, INFORMS, vol. 70(3), pages 1755-1772, March.
  24. Zheyin (Jane) Gu & Xinxin Li, 2023. "Social Sharing, Public Perception, and Brand Competition in a Horizontally Differentiated Market," Information Systems Research, INFORMS, vol. 34(2), pages 553-569, June.
  25. Jiang, Cuixia & Zhou, Li & Xu, Qifa & Liu, Yezheng, 2022. "Home bias in reward-based crowdfunding and its impact on financing performance: Evidence from China," Pacific-Basin Finance Journal, Elsevier, vol. 76(C).
  26. Hongpeng Wang & Rong Du & Jin Li & Weiguo Fan, 2020. "Subdivided or aggregated online review systems: Which is better for online takeaway vendors?," Electronic Commerce Research, Springer, vol. 20(4), pages 915-944, December.
  27. Zhou, Qiang & Guo, Xiaolong & Sun, Can, 2025. "The value of Augmented Reality on platform-based supply chains: Impact of Accuracy Effect and Entertainment Effect," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 194(C).
  28. Wei Zhang & Linhui Sun & Xinping Wang & Anbo Wu, 2022. "The influence of AI word‐of‐mouth system on consumers' purchase behaviour: The mediating effect of risk perception," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(3), pages 516-530, May.
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