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Service transformation under industry 4.0: Investigating acceptance of facial recognition payment through an extended technology acceptance model

Citations

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Cited by:

  1. Huynh, Minh-Tay & Veglio, Valerio & Gunkel, Marjaana, 2025. "Conceptualizing the data-driven mindset: An application of the mindset theory of action phases," Technovation, Elsevier, vol. 146(C).
  2. Hu, Bo & Liu, Yu-li & Yan, Wenjia, 2021. "Should I scan my face? The influence of perceived value and trust on Chinese users' intention to use facial recognition payment," 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world 238028, International Telecommunications Society (ITS).
  3. Liu, Xin & Wu, Jiaqi & Zhang, Chenghu, 2025. "Antecedents of consumers' acceptance of central bank digital currency: The role of technology perceptions, social influence and personal traits," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
  4. Zhen Shao & Lin Zhang & Tian Meng & Jing Zhang, 2024. "The paradox of technology quality and ethical concerns in building trust and behavioral intention in the AI-enabled face recognition payment," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-20, December.
  5. Idrees Waris & Rashid Ali & Anand Nayyar & Mohammed Baz & Ran Liu & Irfan Hameed, 2022. "An Empirical Evaluation of Customers’ Adoption of Drone Food Delivery Services: An Extended Technology Acceptance Model," Sustainability, MDPI, vol. 14(5), pages 1-18, March.
  6. Yuan, Yun-Peng & Tan, Garry Wei-Han & Ooi, Keng-Boon, 2025. "What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
  7. Soyoung An & Thomas Eck & Huirang Yim, 2023. "Understanding Consumers’ Acceptance Intention to Use Mobile Food Delivery Applications through an Extended Technology Acceptance Model," Sustainability, MDPI, vol. 15(1), pages 1-14, January.
  8. Choung, Hyesun & David, Prabu & Ling, Tsai-Wei, 2024. "Acceptance of AI-powered facial recognition technology in surveillance scenarios: Role of trust, security, and privacy perceptions," Technology in Society, Elsevier, vol. 79(C).
  9. Rodríguez-López, María Eugenia & Higueras-Castillo, Elena & Rojas-Lamorena, Álvaro J. & Alcántara-Pilar, Juan Miguel, 2024. "The future of TV-shopping: predicting user purchase intention through an extended technology acceptance model," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
  10. Xusen Cheng & Liyang Qiao & Bo Yang & Xiaoping Zhang, 2024. "Investigation on users’ resistance intention to facial recognition payment: a perspective of privacy," Electronic Commerce Research, Springer, vol. 24(1), pages 275-301, March.
  11. Zhang, Xiaoxue & Zhang, Zizhong, 2024. "Leaking my face via payment: Unveiling the influence of technology anxiety, vulnerabilities, and privacy concerns on user resistance to facial recognition payment," Telecommunications Policy, Elsevier, vol. 48(3).
  12. Wang, Zhen & Chu, Erming, 2024. "The path toward urban carbon neutrality: How does the low-carbon city pilot policy stimulate low-carbon technology?," Economic Analysis and Policy, Elsevier, vol. 82(C), pages 954-975.
  13. Wang, Shasha & Mortimer, Gary & Sajtos, Laszlo & Keating, Byron, 2024. "Exploring consumers’ competence, autonomy and relatedness needs in the adoption of facial recognition payment technology," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  14. Chen, Wenhao & Wang, Min, 2023. "Regulating the use of facial recognition technology across borders: A comparative case analysis of the European Union, the United States, and China," Telecommunications Policy, Elsevier, vol. 47(2).
  15. Wenjing Xu & Mazran Ismail & Syafizal Shahruddin & Wen Quan & Yingrui Li, 2025. "Exploring Tourists’ Intentions to Adopt Augmented Reality in Cultural Heritage Museums: Insights From a Modified Technology Acceptance Model," SAGE Open, , vol. 15(2), pages 21582440251, May.
  16. Liu, Aiping & Urquía-Grande, Elena & López-Sánchez, Pilar & Rodríguez-López, Ángel, 2022. "How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China," Technology in Society, Elsevier, vol. 70(C).
  17. Irina Dijmãrescu & Mariana Iatagan & Iulian Hurloiu & Marinela Geamãnu & Ciprian Rusescu & Adrian Dijmãrescu, 2022. "Neuromanagement decision making in facial recognition biometric authentication as a mobile payment technology in retail, restaurant, and hotel business models," Oeconomia Copernicana, Institute of Economic Research, vol. 13(1), pages 225-250, March.
  18. Dhiman, Neeraj & Jamwal, Mohit & Kumar, Ajay, 2023. "Enhancing value in customer journey by considering the (ad)option of artificial intelligence tools," Journal of Business Research, Elsevier, vol. 167(C).
  19. Catarina Neves & Tiago Oliveira & Fernando de Oliveira Santini & Wagner Junior Ladeira, 2025. "A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research," Electronic Commerce Research, Springer, vol. 25(6), pages 4283-4312, December.
  20. Schiavo, Gianluca & Businaro, Stefano & Zancanaro, Massimo, 2024. "Comprehension, apprehension, and acceptance: Understanding the influence of literacy and anxiety on acceptance of artificial Intelligence," Technology in Society, Elsevier, vol. 77(C).
  21. Abderahman Rejeb & Andrea Appolloni, 2022. "The Nexus of Industry 4.0 and Circular Procurement: A Systematic Literature Review and Research Agenda," Sustainability, MDPI, vol. 14(23), pages 1-21, November.
  22. Francisco Liébana-Cabanillas & Ana Irimia-Diéguez & Gema Albort-Morant & Carmen Zarco, 2026. "Unlocking the future of paytech: exploring biometric payment card adoption patterns," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 12(1), pages 1-34, December.
  23. Imdadullah Hidayat-ur-Rehman & Arshad Ahmad & Fahim Akhter & Mohd Ziaur Rehman, 2022. "Examining Consumers’ Adoption of Smart Wearable Payments," SAGE Open, , vol. 12(3), pages 21582440221, August.
  24. Lili Geng & Huixian Hui & Xiaomeng Liang & Shaocong Yan & Yongji Xue, 2023. "Factors Affecting Intention Toward ICT Adoption in Rural Entrepreneurship: Understanding the Differences Between Business Types of Organizations and Previous Experience of Entrepreneurs," SAGE Open, , vol. 13(3), pages 21582440231, September.
  25. Na Wei & Yikai Liang & Haiqing Wang & Mengqing Liu, 2025. "Analysis of mobile fintech adoption based on perceived value and risk theory: findings from PLS-SEM and fsQCA," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-22, December.
  26. Manu Sharma & Sudhanshu Joshi & Sunil Luthra & Anil Kumar, 2024. "Impact of Digital Assistant Attributes on Millennials’ Purchasing Intentions: A Multi-Group Analysis using PLS-SEM, Artificial Neural Network and fsQCA," Information Systems Frontiers, Springer, vol. 26(3), pages 943-966, June.
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