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Product delivery service provider selection and customer satisfaction in the era of internet of things: A Chinese e-retailers’ perspective

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Cited by:

  1. Delgosha, Mohammad Soltani & Hajiheydari, Nastaran & Talafidaryani, Mojtaba, 2022. "Discovering IoT implications in business and management: A computational thematic analysis," Technovation, Elsevier, vol. 118(C).
  2. Juhani Ukko & Minna Saunila & Sariseelia Sore & Tero Rantala & Mina Nasiri, 2023. "Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier," SAGE Open, , vol. 13(3), pages 21582440231, August.
  3. Swapan Kumar Saha & Guijun Zhuang & Sihan Li, 2020. "Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customers’ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh," Sustainability, MDPI, vol. 12(3), pages 1-22, February.
  4. Belhadi, Amine & Kamble, Sachin & Benkhati, Imane & Gupta, Shivam & Mangla, Sachin Kumar, 2023. "Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? Empirical insights from B2B platform economy," Journal of Business Research, Elsevier, vol. 156(C).
  5. Dany Vyt & Magali Jara & Olivier Mevel & Thierry Morvan & Nélida Morvan, 2022. "The impact of convenience in a click and collect retail setting: A consumer-based approach," Post-Print halshs-03624658, HAL.
  6. Vasja Roblek & Maja Meško & Alojz Krapež, 2016. "A Complex View of Industry 4.0," SAGE Open, , vol. 6(2), pages 21582440166, June.
  7. Eryarsoy, Enes & Kilic, Huseyin Selcuk & Zaim, Selim & Doszhanova, Marzhan, 2022. "Assessing IoT challenges in supply chain: A comparative study before and during- COVID-19 using interval valued neutrosophic analytical hierarchy process," Journal of Business Research, Elsevier, vol. 147(C), pages 108-123.
  8. Niloofar Jahani & Arash Sepehri & Hadi Rezaei Vandchali & Erfan Babaee Tirkolaee, 2021. "Application of Industry 4.0 in the Procurement Processes of Supply Chains: A Systematic Literature Review," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
  9. Beltagui, Ahmad & Kunz, Nathan & Gold, Stefan, 2020. "The role of 3D printing and open design on adoption of socially sustainable supply chain innovation," International Journal of Production Economics, Elsevier, vol. 221(C).
  10. Nozari Hamed & Fallah Mohammad & Szmelter-Jarosz Agnieszka & Krzemiński Maciej, 2021. "Analysis of Security Criteria for IoT-Based Supply Chain: A Case Study of FMCG Industries," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 29(4), pages 149-171, December.
  11. repec:aud:audfin:v:20:y:2018:i:49:p:805 is not listed on IDEAS
  12. Joon-ho Kim & Bong-ihn Seok & Hyun-ju Choi & Seung-hye Jung & Jong-pil Yu, 2020. "Sustainable Management Activities: A Study on the Relations between Technology Commercialization Capabilities, Sustainable Competitive Advantage, and Business Performance," Sustainability, MDPI, vol. 12(19), pages 1-31, September.
  13. Tine Bertoncel & Ivan Erenda & Maja Meško, 2018. "Best Practices. Managerial Early Warning System as Best Practice for Project Selection at a Smart Factory," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(49), pages 805-805, August.
  14. Abirami Raja Santhi & Padmakumar Muthuswamy, 2022. "Pandemic, War, Natural Calamities, and Sustainability: Industry 4.0 Technologies to Overcome Traditional and Contemporary Supply Chain Challenges," Logistics, MDPI, vol. 6(4), pages 1-32, November.
  15. Yong Liu & Dewei Yang & Hengzhou Xu, 2017. "Factors Influencing Consumer Willingness to Pay for Low‐Carbon Products: A Simulation Study in China," Business Strategy and the Environment, Wiley Blackwell, vol. 26(7), pages 972-984, November.
  16. Sanjeev Yadav & Sunil Luthra & Dixit Garg, 2022. "Internet of things (IoT) based coordination system in Agri-food supply chain: development of an efficient framework using DEMATEL-ISM," Operations Management Research, Springer, vol. 15(1), pages 1-27, June.
  17. Mohammadzadeh, Ali Kamali & Ghafoori, Saeed & Mohammadian, Ayoub & Mohammadkazemi, Reza & Mahbanooei, Bahareh & Ghasemi, Rohollah, 2018. "A Fuzzy Analytic Network Process (FANP) approach for prioritizing internet of things challenges in Iran," Technology in Society, Elsevier, vol. 53(C), pages 124-134.
  18. Xu, Xun & Munson, Charles L. & Zeng, Shuo, 2017. "The impact of e-service offerings on the demand of online customers," International Journal of Production Economics, Elsevier, vol. 184(C), pages 231-244.
  19. Lu, Yang & Papagiannidis, Savvas & Alamanos, Eleftherios, 2018. "Internet of Things: A systematic review of the business literature from the user and organisational perspectives," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 285-297.
  20. Winnie Ng Picoto & Joana Carlota Abreu & Patricia Martins, 2023. "Integrating the Internet of Things Into E-Commerce: The Role of Trust, Privacy, and Data Confidentiality Concerns in Consumer Adoption," International Journal of E-Business Research (IJEBR), IGI Global, vol. 19(1), pages 1-18, January.
  21. Shaker Salem Abuzawida & Ahmad Bassam Alzubi & Kolawole Iyiola, 2023. "Sustainable Supply Chain Practices: An Empirical Investigation from the Manufacturing Industry," Sustainability, MDPI, vol. 15(19), pages 1-24, September.
  22. Sudesh Sheoran & Sanket Vij, 2023. "A Consumer-Centric Paradigm Shift in Business Environment with the Evolution of the Internet of Things: A Literature Review," Vision, , vol. 27(4), pages 431-442, August.
  23. Xu, Xun & Zeng, Shuo & He, Yuanjie, 2017. "The influence of e-services on customer online purchasing behavior toward remanufactured products," International Journal of Production Economics, Elsevier, vol. 187(C), pages 113-125.
  24. Zhennan Yuan & Jin Qin & Xiaoming Yan & Yugang Yu, 2022. "Compensation policy for delivery delay in online retailing," Operational Research, Springer, vol. 22(4), pages 3869-3900, September.
  25. Junming Liu & Weiwei Chen & Jingyuan Yang & Hui Xiong & Can Chen, 2022. "Iterative Prediction-and-Optimization for E-Logistics Distribution Network Design," INFORMS Journal on Computing, INFORMS, vol. 34(2), pages 769-789, March.
  26. Vyt, Dany & Jara, Magali & Mevel, Olivier & Morvan, Thierry & Morvan, Nélida, 2022. "The impact of convenience in a click and collect retail setting: A consumer-based approach," International Journal of Production Economics, Elsevier, vol. 248(C).
  27. Na Li & Xiaohong Wang & Shaopeng Zhang, 2023. "Effects of digitization on enterprise growth performance: Mediating role of strategic change and moderating role of dynamic capability," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(2), pages 1040-1053, March.
  28. Tahereh Mohammadi & Seyed Mojtaba Sajadi & Seyed Esmaeil Najafi & Mohammadreza Taghizadeh-Yazdi, 2024. "Multi Objective and Multi-Product Perishable Supply Chain with Vendor-Managed Inventory and IoT-Related Technologies," Mathematics, MDPI, vol. 12(5), pages 1-30, February.
  29. Bogataj, David & Bogataj, Marija & Hudoklin, Domen, 2017. "Reprint of “Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model”," International Journal of Production Economics, Elsevier, vol. 194(C), pages 113-125.
  30. Yuan Zhang & Yu Yuan & Kejing Lu, 2020. "RETRACTED ARTICLE: E-commerce information system data analytics by advanced ACO for asymmetric capacitated vehicle delivery routing," Information Systems and e-Business Management, Springer, vol. 18(4), pages 911-929, December.
  31. Bogataj, David & Bogataj, Marija & Hudoklin, Domen, 2017. "Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model," International Journal of Production Economics, Elsevier, vol. 193(C), pages 51-62.
  32. Li, Ying & Dai, Jing & Cui, Li, 2020. "The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 229(C).
  33. Huo, Baofeng & Gu, Minhao & Jiang, Bin, 2018. "China-related POM research: Literature review and suggestions for future research," International Journal of Production Economics, Elsevier, vol. 203(C), pages 134-153.
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