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Social and personal factors influencing green customer citizenship behaviours: The role of subjective norm, internal values and attitudes

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Cited by:

  1. Seemab Rana & Fazilathunissa Shafi & Aimen Rasheed & Muhammad Imran Malik, 2024. "Online environmental platforms service and green consumer behavior nexus: a multi-mediator study," Future Business Journal, Springer, vol. 10(1), pages 1-18, December.
  2. Ibrahim A. Elshaer & Mansour Alyahya & Alaa M. S. Azazz & Mahmoud A. Mansour & Abuelkassem A. A. Mohammad & Sameh Fayyad, 2024. "Understanding the Nexus between Social Commerce, Green Customer Citizenship, Eco-Friendly Behavior and Staying in Green Hotels," Sustainability, MDPI, vol. 16(4), pages 1-21, February.
  3. Saini, Munish & Prakash, Gyan & Yaqub, Muhammad Zafar & Agarwal, Reeti, 2024. "Why do people purchase plant-based meat products from retail stores? Examining consumer preferences, motivations and drivers," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  4. Welsh, Dianne H.B. & Lanchimba, Cintya & Bausch, Madeleine, 2025. "Retail franchise ecosystem dynamics: Insights from countries of varied development levels," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  5. Lu, Ke & Xu, Yuan, 2024. "The continuance behavioral intention to adopt electrified ride-sourcing: Empirical evidence from China," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  6. Nimri, Rawan & Kralj, Anna & Shishan, Farah & Suheimat, Nouf, 2024. "To ‘green dine’ or not to ‘green dine’? Assessing the impact of beliefs and altruism," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  7. Shehawy, Yasser Moustafa & Ali Khan, Syed Md Faisal, 2024. "Consumer readiness for green consumption: The role of green awareness as a moderator of the relationship between green attitudes and purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  8. Amin, Muhammad & Khan, Imran & Shamim, Amjad & Ting, Ding Hooi & Jan, Amin & Abbasi, Amir Zaib, 2024. "Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  9. Mohsin Raza & Rimsha Khalid & Larisa Ivascu & Jati Kasuma, 2023. "Education Beats at the Heart of the Sustainability in Thailand: The Role of Institutional Awareness, Image, Experience, and Student Volunteer Behavior," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
  10. Yan Zhang & Qianyu Zhang & Xiaoyong Li, 2025. "Addressing consumer skepticism: effects of post-purchase green attribute disclosure on consumer attitude change," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-10, December.
  11. Hasan, Nugroho & Harisudin, Mohamad & Kusnandar, . "Understanding consumer behaviour in choosing Rojolele Srinuk rice: developing the theory of planned behaviour," Agricultural and Resource Economics: International Scientific E-Journal, Agricultural and Resource Economics: International Scientific E-Journal, vol. 11(2).
  12. Song, Jiawen & Cai, Lanhui & Yuen, Kum Fai & Wang, Xueqin, 2023. "Exploring consumers’ usage intention of reusable express packaging: An extended norm activation model," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  13. Rather, Raouf Ahmad & Raisinghani, Manju & Gligor, David & Parrey, Shakir Hussain & Russo, Ivan & Bozkurt, Sıddık, 2023. "Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  14. Long Chen & Xiaokun Liu & Peng Jing, 2023. "Do Unprecedented Gasoline Prices Affect the Consumer Switching to New Energy Vehicles? An Integrated Social Cognitive Theory Model," Sustainability, MDPI, vol. 15(10), pages 1-25, May.
  15. Mobin Fatma & Imran Khan, 2023. "Impact of CSR on Customer Citizenship Behavior: Mediating the Role of Customer Engagement," Sustainability, MDPI, vol. 15(7), pages 1-11, March.
  16. Sirieix, Lucie & Séré de Lanauze, Gilles & Dyen, Margot & Balbo, Laurie & Suarez, Erick, 2023. "The role of communities in vegetarian and vegan identity construction," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  17. Le, Hoang Tran Phuoc Mai & Kim, Dongyoup & Park, Jungkun, 2024. "The way to generate customer citizenship behavior with customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  18. Norazira Mohd Abas & Nurul Zamratul Asyikin Ahmad & Ahmad Harith Syah Md Yusuf & Adi Hakim Talib & Ridzuan Adli Azidin, 2024. "The Clean Beauty: Factors Affecting Organic Cosmetics Purchase Intention among Malaysian Millennials," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(9), pages 3046-3055, September.
  19. Bhardwaj, Seema & Sreen, Naman & Das, Manish & Chitnis, Asmita & Kumar, Sushant, 2023. "Product specific values and personal values together better explains green purchase," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  20. Jun Fan & Lijuan Peng & Tinggui Chen & Guodong Cong, 2024. "Mining the impact of social media information on public green consumption attitudes: a framework based on ELM and text data mining," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
  21. Suk Min Pang & Hasni Mohd Hanafi & Choy Yoke Chong & Booi Chen Tan, 2025. "Does Quality of Life Influence Pro-Environmental Intention? An Extension of Theory of Planned Behaviour," Sustainability, MDPI, vol. 17(19), pages 1-16, October.
  22. Huang, Wensheng & Wang, Xiaochen & Zhang, Qianyao & Han, Junhui & Zhang, Runtong, 2025. "Beyond likes and comments: How social proof influences consumer impulse buying on short-form video platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
  23. Otterbring, Tobias & Folwarczny, Michał, 2024. "Social validation, reciprocation, and sustainable orientation: Cultivating “clean†codes of conduct through social influence," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  24. Siddiqui, Mujahid & Chakraborty, Debarun & Siddiqui, Aaliyah, 2023. "Consumers buying behaviour towards agri-food products: A mixed-method approach," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  25. Yinuo Chu & Marios Sotiriadis & Shiwei Shen, 2025. "Investigating the Impact of Social Marketing on Tourists’ Behavior for Attaining Sustainable Development Goals (SDGs)," Sustainability, MDPI, vol. 17(15), pages 1-23, July.
  26. Li, Chuang & Yang, Xiaofan & Wang, Liping, 2025. "Public energy conservation behavior and the impact of tiered pricing: Based on water, electricity and gas consumption measurements in typical urban households in China," Energy Policy, Elsevier, vol. 202(C).
  27. Tang, Decai & Obuobi, Bright & Nketiah, Emmanuel & Adu-Gyamfi, Gibbson, 2025. "Breaking the energy crisis: Does the role of government support impact Ghanaians' intention to adopt sustainable energy from food waste?," Energy, Elsevier, vol. 320(C).
  28. Tripathi, Sumit & Trigunait, Roma, 2025. "Exploring sustainable consumer behaviour in retail: A teacher-student model framework for socio-economic insights," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
  29. Wang, Ying & Zhao, Jincan & Pan, Jialing, 2024. "The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
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