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Satisfied and unwilling: Exploring cognitive and situational resistance to innovations

Citations

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Cited by:

  1. Roper, Stephen & Bourke, Jane, 2022. "Innovating into trouble: When innovation leads to customer complaints," Research Policy, Elsevier, vol. 51(10).
  2. Arif, Imtiaz & Aslam, Wajeeha & Hwang, Yujong, 2020. "Barriers in adoption of internet banking: A structural equation modeling - Neural network approach," Technology in Society, Elsevier, vol. 61(C).
  3. Sun, Yang, 2021. "Case based models of the relationship between consumer resistance to innovation and customer churn," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  4. Huang, Dan & Jin, Xin & Coghlan, Alexandra, 2021. "Advances in consumer innovation resistance research: A review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  5. Yi, Jisu & Lee, Youseok & Suh, Jungmin & Kim, Sang-Hoon, 2022. "Psychological determinants of non-attendees’ resistance toward performing arts," Journal of Business Research, Elsevier, vol. 149(C), pages 690-699.
  6. Malodia, Suresh & Kaur, Puneet & Ractham, Peter & Sakashita, Mototaka & Dhir, Amandeep, 2022. "Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory," Journal of Business Research, Elsevier, vol. 146(C), pages 605-618.
  7. Martin Esch & Benedikt Schnellbächer & Andreas Wald, 2019. "Does integrated reporting information influence internal decision making? An experimental study of investment behavior," Business Strategy and the Environment, Wiley Blackwell, vol. 28(4), pages 599-610, May.
  8. Schaarschmidt, Mario & Walsh, Gianfranco & Dose, David B. & Christ-Brendemühl, Sonja, 2023. "Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions," European Management Journal, Elsevier, vol. 41(1), pages 34-46.
  9. Canestrino, Rossella & Bonfanti, Angelo & Magliocca, Pierpaolo & Caputo, Francesco, 2025. "Navigating human-technology dynamics: Exploring innovation resistance to smartphone apps in amusement parks," Technological Forecasting and Social Change, Elsevier, vol. 219(C).
  10. Marie-E. Godefroid & Ralf Plattfaut & Björn Niehaves, 2023. "How to measure the status quo bias? A review of current literature," Management Review Quarterly, Springer, vol. 73(4), pages 1667-1711, December.
  11. Villanueva Orbaiz, María Luisa & Arce-Urriza, Marta, 2024. "The role of active and passive resistance in new technology adoption by final consumers: The case of 3D printing," Technology in Society, Elsevier, vol. 77(C).
  12. Nguyen, Dung Minh & Nguyen, Trieu, 2026. "Framing luxury in the resale era: Matching influencer type with regulatory focus in second-hand luxury consumption," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  13. Boeuf, Benjamin, 2019. "The impact of mortality anxiety on attitude toward product innovation," Journal of Business Research, Elsevier, vol. 104(C), pages 44-60.
  14. Prasanta Kumar Pattanaik & Shivam Gupta & Ashis K. Pani & Urmii Himanshu & Ilias O. Pappas, 2025. "Impact of Inter and Intra Organizational Factors in Healthcare Digitalization: a Conditional Mediation Analysis," Information Systems Frontiers, Springer, vol. 27(3), pages 1275-1302, June.
  15. Maria Tsourela & Dafni-Maria Nerantzaki, 2020. "An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications," Future Internet, MDPI, vol. 12(11), pages 1-23, November.
  16. Inès Chouk & Zied Mani, 2017. "Drivers of consumers’ resistance to smart products," Post-Print hal-02980400, HAL.
  17. Elena Freisinger & Sven Heidenreich & Christian Landau & Patrick Spieth, 2021. "Business Model Innovation Through the Lens of Time: An Empirical Study of Performance Implications Across Venture Life Cycles," Schmalenbach Journal of Business Research, Springer, vol. 73(3), pages 339-380, December.
  18. Ooi, Keng-Boon & Hew, Jun-Jie & Aw, Eugene Cheng-Xi & Cham, Tat-Huei & Lin, Chieh-Yu & Tan, Garry Wei-Han, 2025. "I am too young for this! A moderated-mediation model of metaverse commerce resistance," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
  19. Hew, Jun-Jie & Lee, Voon-Hsien & Leong, Lai-Ying, 2023. "Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  20. Hew, Jun-Jie & Leong, Lai-Ying & Tan, Garry Wei-Han & Ooi, Keng-Boon & Lee, Voon-Hsien, 2019. "The age of mobile social commerce: An Artificial Neural Network analysis on its resistances," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 311-324.
  21. Rieple, Alison & Snijders, Sylvia, 2018. "The role of emotions in the choice to adopt, or resist, innovations by Irish dairy farmers," Journal of Business Research, Elsevier, vol. 85(C), pages 23-31.
  22. Agnes Hofmeister-Tóth & Agnes Neulinger, 2022. "The Importance and Realization of Personal Values and Cognitive Age," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 34(1), pages 25-40.
  23. Sven Heidenreich & Katrin Talke, 2020. "Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption," AMS Review, Springer;Academy of Marketing Science, vol. 10(3), pages 279-298, December.
  24. Danilo Magno Marchiori & Silvio Popadiuk & Emerson Wagner Mainardes & Ricardo Gouveia Rodrigues, 2021. "Innovativeness: a bibliometric vision of the conceptual and intellectual structures and the past and future research directions," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(1), pages 55-92, January.
  25. Chaouali, Walid & Souiden, Nizar, 2019. "The role of cognitive age in explaining mobile banking resistance among elderly people," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 342-350.
  26. Stefano Basilico & Nils Grashof, 2023. "The transition of brown regions: A matter of timing?," Jena Economics Research Papers 2023-003, Friedrich-Schiller-University Jena.
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