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Service innovation: A comparative study of U.S. and Indian service firms

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Cited by:

  1. Xavier Pavie & Eva Hsu & Hanns Justus Tillman Rödle & Raquel Orozco Tapia, 2013. "How to Define and Analyze Business Model Innovation in Service," Working Papers hal-00921420, HAL.
  2. Don Kusalani De Silva ˆ—, 2016. "Developing Service-Oriented Government Agencies: Observations On The Divisional Secretariats In Galle, Sri Lanka," International Journal of Humanities, Arts and Social Sciences, Dr. Mohammad Hamad Al-khresheh, vol. 2(5), pages 165-171.
  3. Xin Liu & Yan Huang & Jaehyoung Kim & Sanggyun Na, 2023. "How Ethical Leadership Cultivates Innovative Work Behaviors in Employees? Psychological Safety, Work Engagement and Openness to Experience," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
  4. Mittal, Swati & Dhar, Rajib Lochan, 2016. "Effect of green transformational leadership on green creativity: A study of tourist hotels," Tourism Management, Elsevier, vol. 57(C), pages 118-127.
  5. Zhao, Mengli & Yang, Jianjun & Shu, Chengli & Liu, Jinxin, 2021. "Sustainability orientation, the adoption of 3D printing technologies, and new product performance: A cross-institutional study of American and Indian firms," Technovation, Elsevier, vol. 101(C).
  6. Garcia Martinez, Marian & Zouaghi, Ferdaous & Garcia Marco, Teresa & Robinson, Catherine, 2019. "What drives business failure? Exploring the role of internal and external knowledge capabilities during the global financial crisis," Journal of Business Research, Elsevier, vol. 98(C), pages 441-449.
  7. Irfan Rashid Ganie & Tahir Ahmad Wani & Arunima Haldar, 2025. "Examining the Value Creation of Capital Expenditure and R&D Investments in Indian Listed Firms: A Study Utilizing Economic Value Added (EVA)," Asia-Pacific Financial Markets, Springer;Japanese Association of Financial Economics and Engineering, vol. 32(1), pages 301-326, March.
  8. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
  9. S. S. Makgopa, 2021. "Drivers of Service Innovation in Service Organisations," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, March.
  10. Chi-Yen Yin & Hsiao-Hsin Chang, 2022. "What Is the Link between Strategic Innovation and Organizational Sustainability? Historical Review and Bibliometric Analytics," Sustainability, MDPI, vol. 14(11), pages 1-23, June.
  11. Chuang, Shu-Hui & Lin, Hong-Nan, 2015. "Co-creating e-service innovations: Theory, practice, and impact on firm performance," International Journal of Information Management, Elsevier, vol. 35(3), pages 277-291.
  12. Lin, Chiu Hui & Wu, Chih-Wen & Cheng, Yi-Han, 2015. "The empirical study of consumers' loyalty for display technology," Journal of Business Research, Elsevier, vol. 68(11), pages 2260-2265.
  13. VGR Chandran & Tariq Ahmed & Fedwa Jebli & Alexander Josiassen & Eva Lang, 2024. "Developing innovation capability in the hotel industry, who and what is important? A mixed methods approach," Tourism Economics, , vol. 30(3), pages 728-748, May.
  14. Magadlene Mpandare & Guoxin Li, 2020. "Utilising Enterprise Social Media for Product Innovation: The Role of Market Orientation," Sustainability, MDPI, vol. 12(9), pages 1-24, May.
  15. Ozlem Uzunsaf Yamak & Serife Zihni Eyupoglu, 2021. "Authentic Leadership and Service Innovative Behavior: Mediating Role of Proactive Personality," SAGE Open, , vol. 11(1), pages 21582440219, January.
  16. Villani, Elisa & Linder, Christian & Lechner, Christian & Muller, Lina, 2021. "How do non-innovative firms start innovation and build legitimacy? The case of professional service firms," Journal of Business Research, Elsevier, vol. 137(C), pages 614-625.
  17. Emel Esen & Secil Tastan & Nihan Degercan, 2021. "The Impact of Perceived Corporate Reputation of Sport Clubs on Social Media Usage: a Study with the Lenses of Social Capital," Postmodern Openings, Editura Lumen, Department of Economics, vol. 12(3), pages 350-383, August.
  18. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
  19. Snyder, Hannah & Witell, Lars & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Identifying categories of service innovation: A review and synthesis of the literature," Journal of Business Research, Elsevier, vol. 69(7), pages 2401-2408.
  20. repec:hal:journl:hal-00921420 is not listed on IDEAS
  21. Saymon Ricardo Oliveira Sousa & Wesley Vieira Silva & Claudimar Pereira Veiga & Roselaine Ruviaro Zanini, 2020. "Theoretical background of innovation in services in small and medium-sized enterprises: literature mapping," Journal of Innovation and Entrepreneurship, Springer, vol. 9(1), pages 1-26, December.
  22. Veronika Bumberová & František Milichovský, 2020. "Influence of Determinants on Innovations in Small KIBS Firms in the Czech Republic before COVID-19," Sustainability, MDPI, vol. 12(19), pages 1-21, September.
  23. Amara, Nabil & D'Este, Pablo & Landry, Réjean & Doloreux, David, 2016. "Impacts of obstacles on innovation patterns in KIBS firms," Journal of Business Research, Elsevier, vol. 69(10), pages 4065-4073.
  24. Anil Nair & Orhun Guldiken & Stav Fainshmidt & Amir Pezeshkan, 2015. "Innovation in India: A review of past research and future directions," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 925-958, December.
  25. Xie, Xuemei & Wang, Hongwei & García, Javier Sendra, 2021. "How does customer involvement in service innovation motivate service innovation performance? The roles of relationship learning and knowledge absorptive capacity," Journal of Business Research, Elsevier, vol. 136(C), pages 630-643.
  26. Huiying Zhang & Xiguang Chen, 2022. "Open Innovation and Sustainable Innovation Performance: The Moderating Role of IP Strategic Planning and IP Operation," Sustainability, MDPI, vol. 14(14), pages 1-15, July.
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