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The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective

Citations

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Cited by:

  1. Chowdhury, Soumyadeb & Ren, Shuang & Richey, Robert Glenn, 2025. "Leveraging artificial intelligence to facilitate green servitization: Resource orchestration and Re-institutionalization perspectives," International Journal of Production Economics, Elsevier, vol. 281(C).
  2. Roy, Sanjit K. & Tehrani, Ali N. & Pandit, Ameet & Apostolidis, Chrysostomos & Ray, Subhasis, 2025. "AI-capable relationship marketing: Shaping the future of customer relationships," Journal of Business Research, Elsevier, vol. 192(C).
  3. Alam, Maaz & Siddiqui, Danish Ahmed, 2026. "The Effect of Information Sharing, External Enablers, and Internal Enablers on Sustainable Freight Transportation in the Manufacturing Sector of Pakistan: The Moderating Role of Green Information Systems and SC Ambidexterity," EconStor Preprints 341042, ZBW - Leibniz Information Centre for Economics.
  4. Bai, Xiaofei & Zhang, Hao & Ma, Zengguang & Qi, Chenyue, 2025. "Pro-Self or Pro-Social? how AI and human job replacement elicit compensatory responses," Journal of Business Research, Elsevier, vol. 195(C).
  5. Li, Lixu & Zhu, Wenwen & Chen, Lujie & Liu, Yaoqi, 2024. "Generative AI usage and sustainable supply chain performance: A practice-based view," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 192(C).
  6. Lee, Min-Jae & Kim, Yanghee & Roh, Taewoo, 2024. "Exploring the role of digital servitization for green innovation: Absorptive capacity, transformative capacity, and environmental strategy," Technological Forecasting and Social Change, Elsevier, vol. 207(C).
  7. Li, Lixu & Liu, Yaoqi & Jin, Yong & Cheng, T.C. Edwin & Zhang, Qianjun, 2024. "Generative AI-enabled supply chain management: The critical role of coordination and dynamism," International Journal of Production Economics, Elsevier, vol. 277(C).
  8. Behl, Abhishek & Sampat, Brinda & Gaur, Jighyasu & Pereira, Vijay & Laker, Benjamin & Shankar, Amit & Shi, Yangyan & Roohanifar, Mohammad, 2024. "Can gamification help green supply chain management firms achieve sustainable results in servitized ecosystem? An empirical investigation," Technovation, Elsevier, vol. 129(C).
  9. Ayala, Néstor Fabián & Rodrigues da Silva, Jassen & Cannarozzo Tinoco, Maria Auxiliadora & Saccani, Nicola & Frank, Alejandro G., 2025. "Artificial Intelligence capabilities in Digital Servitization: Identifying digital opportunities for different service types," International Journal of Production Economics, Elsevier, vol. 284(C).
  10. Govindan, Kannan, 2025. "Analyzing the dynamic capabilities of emerging technologies for industrial emergency situations," International Journal of Production Economics, Elsevier, vol. 281(C).
  11. Gia Ninh Nguyen & Sandeep Salunke, 2025. "The role of servitization in turbulent markets: evidence from Malaysian manufacturing companies," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 52(2), pages 313-357, June.
  12. Xu, Wenlong & Qin, Chuan & Kang, Yifei & Yang, Zhengjie & Li, Qin, 2026. "Digital economy and supply chain resilience," International Review of Economics & Finance, Elsevier, vol. 105(C).
  13. Di Paola, Nadia & Chari, Simos & Iannacci, Federico & Kraus, Sascha, 2025. "Configurational theory in business and management research: Status quo and guidelines for the application of qualitative comparative analysis (QCA)," Technological Forecasting and Social Change, Elsevier, vol. 211(C).
  14. Fosso Wamba, Samuel & Queiroz, Maciel M. & Trinchera, Laura, 2024. "The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA," International Journal of Production Economics, Elsevier, vol. 268(C).
  15. Wen, Jialian & Song, Jiayi, 2025. "Executives' financial background, artificial intelligence empowerment, and corporate human resource management," Finance Research Letters, Elsevier, vol. 85(PB).
  16. Shah, Sayed Kifayat & Yuan, Jingbo & Tajeddini, Kayhan & Gamage, Thilini Chathurika & Liu, Mingxia, 2025. "Exploring the nexus of institutional factors and regulatory focus in driving platform-based servitization and circular economy adoption," Technology in Society, Elsevier, vol. 81(C).
  17. Camel, Afaf & Belhadi, Amine & Kamble, Sachin & Wetzels, Martin & Touriki, Fatima Ezahra, 2025. "Servitizing for sustainability: Leveraging technology-enabled platforms and service innovation for carbon reduction in Africa’s Agri-Food Sector: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 189(C).
  18. Jose Arias-Pérez & Juan Vélez-Jaramillo & Daniela Callegaro-de-Menezes, 2026. "Leveraging Artificial Intelligence Capability and Open Innovation to Optimize Agility: Is Generative AI Outmatching Human Expertise?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(2), pages 3635-3662, April.
  19. Jacques Bughin, 2024. "Doing versus Saying: Responsible AI among Large Firms," Working Papers TIMES² 2024-077, ULB -- Universite Libre de Bruxelles.
  20. Rahat Ullah & Ning Zhang & Shiraz Hussain & He Lifeng & Cheng Xin, 2026. "Integrating AI Usability and Transformational Leadership for Green Innovation and Environmental Sustainability in Chinese SMEs: A Hybrid SEM-ANN Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(2), pages 3121-3155, April.
  21. Kwiotkowska Anna, 2025. "Impact of AI capability, digital strategy, and digital maturity on organisational performance," Engineering Management in Production and Services, Sciendo, vol. 17(4), pages 15-28.
  22. Xing, Xiaoqiang & Zhang, Zhu & He, Weixuan, 2026. "AI technology, AI narrative, and firm value," Technovation, Elsevier, vol. 149(C).
  23. Gao, Yang & Liu, Siqiang & Yang, Lu, 2025. "Artificial intelligence and innovation capability: A dynamic capabilities perspective," International Review of Economics & Finance, Elsevier, vol. 98(C).
  24. Al-kahtib, Ayman & Alghababsheh, Mohammad & Khattab, Mais, 2025. "The role of organizational ambidexterity and frugal innovation in enhancing circular supply chains: The effect of artificial intelligence capabilities," Technological Forecasting and Social Change, Elsevier, vol. 210(C).
  25. Chen, Weimin & Lu, Haiyan & Mora, Luca & Chen, Ting & Beckers, Dominik & Hu, Mengyun, 2025. "Linking manufacturing digitalization and technological Innovation: The mediating role of dynamic capabilities," Technology in Society, Elsevier, vol. 83(C).
  26. Rimsha Naeem & Marko Kohtamäki & Vinit Parida, 2025. "Artificial intelligence enabled product–service innovation: past achievements and future directions," Review of Managerial Science, Springer, vol. 19(7), pages 2149-2192, July.
  27. Fu, Tong & Qiu, Zhaoxuan & Yang, Xiangyang & Li, Zijun, 2024. "The impact of artificial intelligence on green technology cycles in China," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  28. Ziad Alkalha & Benjamin Dehe & Iain Reid, 2025. "How absorptive capacity mediates supply chain effectiveness: a quality integration approach to boosting operational performance," Operations Management Research, Springer, vol. 18(3), pages 870-890, September.
  29. Samuel Fosso Wamba & Maciel M. Queiroz & Ilias O. Pappas & Yulia Sullivan, 2024. "Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture," Information Systems Frontiers, Springer, vol. 26(6), pages 2189-2203, December.
  30. Muhammad Salar Khan & Hamza Umer & Farhana Faruqe, 2024. "Artificial intelligence for low income countries," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
  31. Abbas, Jawad, 2026. "Resource orchestration and firm competitive performance: The role of knowledge absorptive capacity in converting business analytics into strategic competitive advantage," Technological Forecasting and Social Change, Elsevier, vol. 222(C).
  32. Shaima Farhana & Dong Yua & Amirhossein Karamoozianc & Ali Al-shawafid & Amar N. Alsheavif, 2025. "AI-Enhanced TOE Framework for Sustainable Industrial Performance in Fragile and Transforming Economies: Evidence from Yemen and Saudi Arabia," Papers 2512.10333, arXiv.org.
  33. Chenxiao Wang & Qingpu Zhang & Wei Zhang, 2026. "Pathways to sustainable competitive performance: social entrepreneurship orientation, disruptive innovation and artificial intelligence capabilities," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-14, December.
  34. He, Hao & Bai, Shizhen & Han, Chunjia & Yang, Mu & Fan, Weijia & Gupta, Brij B., 2025. "Beyond simple interaction: Uncovering the perception-interaction intrinsic mechanism of generative AI agents—A multi-modal big data analysis with PLS-SEM and fsQCA," Technology in Society, Elsevier, vol. 83(C).
  35. Queiroz, Maciel M. & Lopes de Sousa Jabbour, Ana Beatriz & Bagherzadeh, Mehdi, 2025. "Crowdsourcing-enabled AI: Unlocking value in digital services," International Journal of Production Economics, Elsevier, vol. 283(C).
  36. Liang, Lin & Sun, Ruxue, 2026. "Does artificial intelligence facilitate the balancing of short-term returns and long-term growth in firms? Evidence from China," Technological Forecasting and Social Change, Elsevier, vol. 223(C).
  37. Filosa, Clara & Jovanovic, Marin & Agostini, Lara & Nosella, Anna, 2025. "Pivoting B2B platform business models: From platform experimentation to multi-platform integration to ecosystem envelopment," International Journal of Production Economics, Elsevier, vol. 280(C).
  38. Audretsch, David Bruce & Belitski, Maksim & Spadavecchia, Anna & Zahra, Shaker A., 2024. "The more, the merrier or the less is more? The role of firm capabilities and industry in the knowledge spillover of innovation," Technovation, Elsevier, vol. 138(C).
  39. Shi, Yu & Wu, Tong & Qin, Chuan & Liu, Bailu, 2025. "The value-creating potential of AI: A multi-dimensional analysis of effects and mechanisms," International Review of Financial Analysis, Elsevier, vol. 108(PB).
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