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Seller reputation: From word-of-mouth to centralized feedback

Citations

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Cited by:

  1. Sanjeev Prashar & Abu Bakar Abdul Hamid, 2025. "Promoting Businesses Beyond Borders: Multinationals’ Perspectives," FIIB Business Review, , vol. 14(2), pages 128-141, March.
  2. repec:bon:boncrc:crctr224_2024_509v3 is not listed on IDEAS
  3. Kevin Money & Anastasiya Saraeva & Irene Garnelo-Gomez & Stephen Pain & Carola Hillenbrand, 2017. "Corporate Reputation Past and Future: A Review and Integration of Existing Literature and a Framework for Future Research," Corporate Reputation Review, Palgrave Macmillan, vol. 20(3), pages 193-211, November.
  4. Franz Hackl & Rudolf Winter-Ebmer, 2020. "Customer reactions to a webshop’s service quality," Empirica, Springer;Austrian Institute for Economic Research;Austrian Economic Association, vol. 47(4), pages 699-731, November.
  5. Liang Chen & Garrett Johnson & Yao Luo, 2015. "Great and Small Walls of China: Distance & Chinese E-Commerce," Working Papers 15-14, NET Institute.
  6. Michael Luca & Oren Reshef, 2021. "The Effect of Price on Firm Reputation," Management Science, INFORMS, vol. 67(7), pages 4408-4419, July.
  7. Jonathan Lafky & Robin Ng, 2024. "Ratings with Heterogeneous Preferences," CRC TR 224 Discussion Paper Series crctr224_2024_594, University of Bonn and University of Mannheim, Germany.
  8. Chunhua Ju & Qi Guo & Hui Jiang & Yong Wang, 2025. "Does platform dependence always reduce the fairness perception of seller?," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-25, December.
  9. Casalin, Fabrizio & Dia, Enzo, 2019. "Information and reputation mechanisms in auctions of remanufactured goods," International Journal of Industrial Organization, Elsevier, vol. 63(C), pages 185-212.
  10. Che, X. & Katayama, H. & Lee, P., 2020. "Willingness to Pay for Brand Reputation: Lessons from the Volkswagen Diesel Emissions Scandal," Working Papers 20/02, Department of Economics, City St George's, University of London.
  11. Limor Hatsor & Artyom Jelnov, 2025. "The more the merrier? Disciplinary actions against malpractice," Review of Economic Design, Springer;Society for Economic Design, vol. 29(2), pages 313-333, June.
  12. Michael Luca & Oren Reshef, 2020. "The Effect of Price on Firm Reputation," NBER Working Papers 27405, National Bureau of Economic Research, Inc.
  13. Kim, Da Yeon & Kim, Sang Yong, 2022. "The impact of customer-generated evaluation information on sales in online platform-based markets," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  14. Fan, Ying & Ju, Jiandong & Xiao, Mo, 2016. "Reputation premium and reputation management: Evidence from the largest e-commerce platform in China," International Journal of Industrial Organization, Elsevier, vol. 46(C), pages 63-76.
  15. Maggie X. Chen & Min Wu, 2021. "The Value of Reputation in Trade: Evidence from Alibaba," The Review of Economics and Statistics, MIT Press, vol. 103(5), pages 857-873, December.
  16. Robin Ng, 2025. "Competition Through Recommendations," CRC TR 224 Discussion Paper Series crctr224_2025_718, University of Bonn and University of Mannheim, Germany.
  17. Ayomikun Idowu & Amany Elbanna, 2022. "Digital Platforms of Work and the Crafting of Career Path: The Crowdworkers’ Perspective," Information Systems Frontiers, Springer, vol. 24(2), pages 441-457, April.
  18. Johnen, Johannes & Ng, Robin, 2023. "Harvesting Ratings," CEPR Discussion Papers 18021, Centre for Economic Policy Research.
  19. Eugenia Y. Huang & Shu-Chiung Lin & I-Ting Hsieh, 2023. "Online marketplace sellers’ influence on rating scores and comment orientation," Electronic Commerce Research, Springer, vol. 23(2), pages 1241-1270, June.
  20. Paul Belleflamme & Martin Peitz, 2018. "Inside the engine room of digital platforms: Reviews, ratings, and recommendations," CRC TR 224 Discussion Paper Series crctr224_2018_004, University of Bonn and University of Mannheim, Germany.
  21. Emma Wiles & Zanele Munyikwa & John Horton, 2025. "Algorithmic Writing Assistance on Jobseekers’ Resumes Increases Hires," Management Science, INFORMS, vol. 71(12), pages 10144-10164, December.
  22. Pierre Fleckinger & Matthieu Glachant & Gabrielle Moineville, 2017. "Incentives for Quality in Friendly and Hostile Informational Environments," American Economic Journal: Microeconomics, American Economic Association, vol. 9(1), pages 242-274, February.
  23. Li, Jie & Zhou, Wenwen & Li, Xiaohong & Wu, Yu, 2025. "Digital credit scoring and household consumption: Evidence from Sesame Credit in China," Emerging Markets Review, Elsevier, vol. 69(C).
  24. Liangjun Peng & Gang Lu & Mingwu Liu & Zichen Zou, 2026. "Optimal coordination contracts for manufacturer and streamer joint emission reduction and low-carbon publicity in a live-streaming supply chain," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 28(2), pages 3985-4017, February.
  25. Swanand J. Deodhar & Samrat Gupta, 2023. "The Impact of Social Reputation Features in Innovation Tournaments: Evidence from a Natural Experiment," Information Systems Research, INFORMS, vol. 34(1), pages 178-193, March.
  26. repec:bon:boncrc:crctr224_2024_509v2 is not listed on IDEAS
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