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The diffusion of public eServices in European cities

Author

Listed:
  • Alessandra Cepparulo

    (Department of Economics, Society & Politics, Università di Urbino Carlo Bo)

  • Antonello Zanfei

    (Department of Economics, Society & Politics, Università di Urbino Carlo Bo)

Abstract

Using a novel dataset on the diffusion of public eServices at the city level in EU 15, this paper contributes to extant empirical literature in three ways. First, it extends the coverage of public eServices beyond eGovernment, investigating four service categories: Infomobility, eProcurement, eGovernment and eHealth. Second, it provides information for both a cross-country and cross-municipality comparison. Third, on the methodological side, it also extends the literature on composite indicators at a municipal level. Cities exhibiting the highest diffusion of public eServices are found to be medium-large, highly endowed with well-educated human capital, and characterised by a lively industrial atmosphere favoured by a reasonable number and variety of production and service activities. The relative performance of the European cities helps identify plausible directions to be taken for policies aimed at favoring the diffusion of public service innovation in Europe.

Suggested Citation

  • Alessandra Cepparulo & Antonello Zanfei, 2019. "The diffusion of public eServices in European cities," Working Papers 1904, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2019.
    • Handle: RePEc:urb:wpaper:19_04
    as

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    File URL: http://www.econ.uniurb.it/RePEc/urb/wpaper/WP_19_04.pdf
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    Innovation; eGovernment; Public eServices; Information Policy; ICT.;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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