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The diffusion of public eServices in European cities

Author

Listed:
  • Alessandra Cepparulo

    () (Department of Economics, Society & Politics, Universit? di Urbino Carlo Bo)

  • Antonello Zanfei

    () (Department of Economics, Society & Politics, Universit? di Urbino Carlo Bo)

Abstract

Using a novel dataset on the diffusion of public eServices at the city level in EU 15, this paper contributes to extant empirical literature in three ways. First, it extends the coverage of public eServices beyond eGovernment, investigating four service categories: Infomobility, eProcurement, eGovernment and eHealth. Second, it provides information for both a cross-country and cross-municipality comparison. Third, on the methodological side, it also extends the literature on composite indicators at a municipal level. Cities exhibiting the highest diffusion of public eServices are found to be medium-large, highly endowed with well-educated human capital, and characterised by a lively industrial atmosphere favoured by a reasonable number and variety of production and service activities. The relative performance of the European cities helps identify plausible directions to be taken for policies aimed at favoring the diffusion of public service innovation in Europe.

Suggested Citation

  • Alessandra Cepparulo & Antonello Zanfei, 2019. "The diffusion of public eServices in European cities," Working Papers 1904, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2019.
  • Handle: RePEc:urb:wpaper:19_04
    as

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    File URL: http://www.econ.uniurb.it/RePEc/urb/wpaper/WP_19_04.pdf
    File Function: First version, 2019
    Download Restriction: no

    References listed on IDEAS

    as
    1. Berry, Christopher R. & Glaeser, Edward L., 2005. "Divergence of Human Capital Levels across Cities," Working Paper Series rwp05-057, Harvard University, John F. Kennedy School of Government.
    2. Arduini, Davide & Zanfei, Antonello, 2014. "An overview of scholarly research on public e-services? A meta-analysis of the literature," Telecommunications Policy, Elsevier, vol. 38(5), pages 476-495.
    3. Glenn Milligan & Martha Cooper, 1985. "An examination of procedures for determining the number of clusters in a data set," Psychometrika, Springer;The Psychometric Society, vol. 50(2), pages 159-179, June.
    4. Simon, Curtis J. & Nardinelli, Clark, 2002. "Human capital and the rise of American cities, 1900-1990," Regional Science and Urban Economics, Elsevier, vol. 32(1), pages 59-96, January.
    5. Faïz Gallouj & Faridah Djellal, 2018. "A Research Agenda for Service Innovation," Post-Print hal-02390919, HAL.
    6. Reggi, Luigi & Arduini, Davide & Biagetti, Marco & Zanfei, Antonello, 2014. "How advanced are Italian regions in terms of public e-services? The construction of a composite indicator to analyze patterns of innovation diffusion in the public sector," Telecommunications Policy, Elsevier, vol. 38(5), pages 514-529.
    7. Christopher R. Berry & Edward L. Glaeser, 2005. "The divergence of human capital levels across cities," Papers in Regional Science, Wiley Blackwell, vol. 84(3), pages 407-444, August.
    8. Annaflavia Bianchi & Giovanni Marin & Antonello Zanfei, 2018. "New perspectives in public service innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.),A Research Agenda for Service Innovation, chapter 9, pages 166-186, Edward Elgar Publishing.
    9. Christopher R. Berry & Edward L. Glaeser, 2005. "The Divergence of Human Capital Levels across Cities," Harvard Institute of Economic Research Working Papers 2091, Harvard - Institute of Economic Research.
    10. Christopher R. Berry & Edward L. Glaeser, 2005. "The Divergence of Human Capital Levels Across Cities," NBER Working Papers 11617, National Bureau of Economic Research, Inc.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    Innovation; eGovernment; Public eServices; Information Policy; ICT.;

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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