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Service innovation in the Middle East. An analysis for Egypt, Turkey, Iran, Jordan and United Arab Emirates

Author

Listed:
  • Juan Luis Santos
  • Tomás Mancha
  • Jagoda Anna Kaszowska

Abstract

In this work we analyze the importance of service innovation in the entrepreneurial and business activity in five countries that represent a 65 percent of the population of the Middle East. We study the characteristics of the owners of firms in the service sector according to the Standard Industrial Classification. We highlight the differences between services and industries with respect to innovation. Then we analyze the determinants of service innovation in this set of countries during the period 2001-2008 and the role of individual characteristics such as gender, age, skills and perception of business owners’ status. We estimate the most important factors for innovation in services sector and we compare them with the ones of manufacturing.

Suggested Citation

  • Juan Luis Santos & Tomás Mancha & Jagoda Anna Kaszowska, 2014. "Service innovation in the Middle East. An analysis for Egypt, Turkey, Iran, Jordan and United Arab Emirates," SERMED 2014 Conference Papers p24, Instituto Universitario de Análisis Económico y Social.
  • Handle: RePEc:uae:sermed:24
    as

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    File URL: http://www3.uah.es/iaes/sermed/Santos_Mancha_Kaszowska.pdf
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    References listed on IDEAS

    as
    1. Avkiran, Necmi K., 2009. "Opening the black box of efficiency analysis: An illustration with UAE banks," Omega, Elsevier, vol. 37(4), pages 930-941, August.
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    More about this item

    Keywords

    Middle East; Service innovation; Innovative entrepreneur; Service sector;
    All these keywords.

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