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Fatal remedies. How dealing with policy conflict can backfire in a context of trust-erosion

Author

Listed:
  • Wolf, Eva
  • Van Dooren, Wouter

    (University of Antwerp)

Abstract

This article investigates the relationship between policy conflict and trust-erosion. It concludes that in a context of trust-erosion, practices to deal with conflict may backfire and lead to further conflict escalation. The article draws on an in-depth analysis of 32 interviews with key actors in the conflict over a contested multibillion-euro highway project in Antwerp (Belgium). It concludes that while all actors draw on the policy repertoire of “managing public support” to explain the conflict, their perspectives of what it means for a policy to have public support differ. Practices to “manage public support” that made sense from one perspective, contributed to the erosion of trust from those holding a different perspective, thus further escalating the conflict. Practices intended to end conflict proved to be fatal remedies.

Suggested Citation

  • Wolf, Eva & Van Dooren, Wouter, 2021. "Fatal remedies. How dealing with policy conflict can backfire in a context of trust-erosion," SocArXiv z5uxy, Center for Open Science.
  • Handle: RePEc:osf:socarx:z5uxy
    DOI: 10.31219/osf.io/z5uxy
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    References listed on IDEAS

    as
    1. Christopher M. Weible & Tanya Heikkila, 2017. "Policy Conflict Framework," Policy Sciences, Springer;Society of Policy Sciences, vol. 50(1), pages 23-40, March.
    2. Eefje Cuppen, 2012. "Diversity and constructive conflict in stakeholder dialogue: considerations for design and methods," Policy Sciences, Springer;Society of Policy Sciences, vol. 45(1), pages 23-46, March.
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    Cited by:

    1. Jan Boon & Eva Wolf, 2025. "How exclusion structures policy conflict in collaborative governance," Policy Sciences, Springer;Society of Policy Sciences, vol. 58(3), pages 507-529, September.
    2. Jennifer A. Kagan & Tanya Heikkila & Christopher M. Weible & Duncan Gilchrist & Ramiro Berardo & Hongtao Yi, 2023. "Advancing scholarship on policy conflict through perspectives from oil and gas policy actors," Policy Sciences, Springer;Society of Policy Sciences, vol. 56(3), pages 573-594, September.
    3. Liz Richardson & Catherine Durose & Paul Cairney & John Boswell, 2025. "How should policy actors respond to buzzwords? Three ways to deal with policy ambiguity," Policy Sciences, Springer;Society of Policy Sciences, vol. 58(4), pages 819-834, December.
    4. Lisa Roeck & Wouter Dooren, 2024. "Performing policy conflict: A dramaturgical analysis of public participation in contentious urban planning projects," Policy Sciences, Springer;Society of Policy Sciences, vol. 57(4), pages 761-785, December.

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