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Implications of tenant data collection in housing: protecting Australian renters

Author

Listed:
  • Maalsen, Sophia
  • Clarke, Andrew
  • Daniel, Claire
  • Floreani, Samantha
  • Humphry, Justine
  • Martin, Chris
  • Przhedetsky, Lina
  • Rogers, Dallas
  • Sadowski, Jathan
  • Soundararaj, Balamurugan

Abstract

This research explores how property technology (PropTech) is used in Australia’s private and social rental sectors to collect and process applicant and tenant personal information. It examines the implications of this for individuals and housing access, and whether existing policy and legal frameworks are fit-for-purpose. About one-third of Australian households rent. PropTech’s role in mediating access to housing is increasing. It is being used for applicant screening, advertisement targeting and accessing tenant ‘blacklist’ databases. The digital collection and use of personal information raises concerns about data security, privacy, and discrimination. There is an urgent need to better understand PropTech’s role and impact and ensure Australia’s policy and regulatory frameworks are protecting renters.

Suggested Citation

  • Maalsen, Sophia & Clarke, Andrew & Daniel, Claire & Floreani, Samantha & Humphry, Justine & Martin, Chris & Przhedetsky, Lina & Rogers, Dallas & Sadowski, Jathan & Soundararaj, Balamurugan, 2026. "Implications of tenant data collection in housing: protecting Australian renters," SocArXiv nj64b_v1, Center for Open Science.
    • Handle: RePEc:osf:socarx:nj64b_v1
    DOI: 10.31219/osf.io/nj64b_v1
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