Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
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References listed on IDEAS
- Michael A. Lapré & Nikos Tsikriktsis, 2006. "Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines," Management Science, INFORMS, vol. 52(3), pages 352-366, March.
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KeywordsJob Design; Learning; Productivity; Specialization; Turnover; Variety; Work Fragmentation;
NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2010-08-28 (All new papers)
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