Étude de cas. EHPAD Les Jardins de Montfort (78) : Manager après la tempête – recomposer l’organisation en contexte post-Covid

This case study analyzes the managerial practices implemented in 2021 at the nursing home Les Jardins de Montfort(Yvelines) in a post-Covid context marked by collective trauma, team instability, and growing mistrust from families. The health crisis revealed deep structural organizational weaknesses while simultaneously generating unprecedented forms of cooperation. In response to these tensions, the management initiated a reconfiguration of its managerial model based on collective regulation spaces, strengthened proximity management, increased cross-professional collaboration, and a particular focus on quality of work life. The case demonstrates that post-crisis management does not consist in restoring the previous order, but in building a more reflective and resilient organization. It therefore examines the capacity of a nursing home to transform a traumatic experience into a strategic lever for governance and organizational learning.