IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-05361793.html

Management control and performance of university hospitals: integrating agency, resource, and contingency theories
[Contrôle de gestion et performance des hôpitaux universitaires : intégration des théories de l'agence, des ressources et de la contingence]

Author

Listed:
  • Sedra Hicham

    (Kénitra - Ecole nationale de commerce et gestion Ibn Tofail)

  • Errabai Mouhsine

    (REIS - Laboratoire de recherche : Régulations Economiques et Intelligence Stratégique (REIS). - UH2C - Université Hassan II de Casablanca = University of Hassan II Casablanca = جامعة الحسن الثاني (ar))

  • Abdelbaki Noureddine

    (UIT - Université Ibn Tofaïl)

Abstract

University hospitals face complex challenges in balancing their healthcare, teaching, and research missions in an environment marked by significant budgetary and regulatory constraints. This article takes a qualitative and analytical approach based on an in-depth literature review to examine the contribution of agency, resource, and contingency theories to optimizing hospital management control. The analysis draws on recent theoretical work and a comparison of management practices observed in Moroccan and international university hospitals, with a focus on mechanisms for reducing agency costs, strategic resource allocation, and the adaptation of control tools to specific contextual factors. The results show that the implementation of integrated management systems, combining dashboards, internal audits, and incentive schemes, promotes better governance, efficient use of resources, and a measurable improvement in the quality of care. The main conclusion emphasizes that adapting management control to local contingencies is a major lever for performance and patient satisfaction. Keywords: Hospital management control, university hospitals, agency theory, resource theory, contingency theory, resource allocation, organizational performance

Suggested Citation

  • Sedra Hicham & Errabai Mouhsine & Abdelbaki Noureddine, 2025. "Management control and performance of university hospitals: integrating agency, resource, and contingency theories [Contrôle de gestion et performance des hôpitaux universitaires : intégration des ," Post-Print hal-05361793, HAL.
  • Handle: RePEc:hal:journl:hal-05361793
    DOI: 10.5281/zenodo.17521439
    Note: View the original document on HAL open archive server: https://hal.science/hal-05361793v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-05361793v1/document
    Download Restriction: no

    File URL: https://libkey.io/10.5281/zenodo.17521439?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-05361793. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.