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Proactive and Reactive Help from Intelligent Agents in Identity-Relevant Tasks

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  • Goutier, Marc
  • Diebel, Christopher
  • Adam, Martin
  • Benlian, Alexander

Abstract

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  • Goutier, Marc & Diebel, Christopher & Adam, Martin & Benlian, Alexander, 2024. "Proactive and Reactive Help from Intelligent Agents in Identity-Relevant Tasks," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 142985, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    • Handle: RePEc:dar:wpaper:142985
    Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/142985/
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    File URL: https://hdl.handle.net/10125/106423
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    References listed on IDEAS

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    1. Ritu Agarwal & Jayesh Prasad, 1998. "A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology," Information Systems Research, INFORMS, vol. 9(2), pages 204-215, June.
    2. Kevyn Yong & Nathan C. Pettit & Sandra E. Spataro, 2010. "Holding your place: Reactions to the prospect of status gains and losses," Post-Print hal-00528416, HAL.
    3. repec:dar:wpaper:137446 is not listed on IDEAS
    4. Stefan Morana & Jella Pfeiffer & Marc T. P. Adam, 2020. "User Assistance for Intelligent Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(3), pages 189-192, June.
    5. Annette Wenninger & Daniel Rau & Maximilian Röglinger, 2022. "Improving customer satisfaction in proactive service design," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1399-1418, September.
    6. Martin Adam & Michael Wessel & Alexander Benlian, 2021. "AI-based chatbots in customer service and their effects on user compliance," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 427-445, June.
    7. David Schneider & Johannes Klumpe & Martin Adam & Alexander Benlian, 2020. "Nudging users into digital service solutions," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(4), pages 863-881, December.
    8. repec:dar:wpaper:135656 is not listed on IDEAS
    9. Niklas Kühl & Max Schemmer & Marc Goutier & Gerhard Satzger, 2022. "Artificial intelligence and machine learning," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2235-2244, December.
    10. Ekaterina Jussupow & Kai Spohrer & Armin Heinzl & Joshua Gawlitza, 2021. "Augmenting Medical Diagnosis Decisions? An Investigation into Physicians’ Decision-Making Process with Artificial Intelligence," Information Systems Research, INFORMS, vol. 32(3), pages 713-735, September.
    11. Pinski, Marc & Adam, Martin & Benlian, Alexander, 2023. "AI Knowledge: Improving AI Delegation through Human Enablement," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 137544, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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