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Bart Claus

Personal Details

First Name:Bart
Middle Name:
Last Name:Claus
Suffix:
RePEc Short-ID:pcl112
http://www.ieseg.fr/enseignants-et-recherche/annuaire-academique/professeurs-permanents/?cv_id=231
Terminal Degree:2014 Faculteit Economie en Bedrijfswetenschappen; KU Leuven (from RePEc Genealogy)

Affiliation

(99%) IESEG School of Management
Université Catholique de Lille

Lille, France
http://www.ieseg.fr/
RePEc:edi:iesegfr (more details at EDIRC)

(1%) Faculteit Economie en Bedrijfswetenschappen
KU Leuven

Leuven, Belgium
https://feb.kuleuven.ac.be/
RePEc:edi:fekulbe (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Claus, Bart & Geyskens, Kelly & Millet, Kobe & Dewitte, Siegfried, 2012. "The referral backfire effect: The identity-threatening nature of referral failure," MPRA Paper 57061, University Library of Munich, Germany.

Articles

  1. B. Claus & L. Warlop, 2022. "The Car Cushion Hypothesis: Bigger Cars Lead to More Risk Taking—Evidence from Behavioural Data," Journal of Consumer Policy, Springer, vol. 45(2), pages 331-342, June.
  2. Claus, Bart & Geyskens, Kelly & Millet, Kobe & Dewitte, Siegfried, 2012. "The referral backfire effect: The identity-threatening nature of referral failure," International Journal of Research in Marketing, Elsevier, vol. 29(4), pages 370-379.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Claus, Bart & Geyskens, Kelly & Millet, Kobe & Dewitte, Siegfried, 2012. "The referral backfire effect: The identity-threatening nature of referral failure," MPRA Paper 57061, University Library of Munich, Germany.

    Cited by:

    1. Meyners, Jannik & Barrot, Christian & Becker, Jan U. & Bodapati, Anand V., 2017. "Reward-scrounging in customer referral programs," International Journal of Research in Marketing, Elsevier, vol. 34(2), pages 382-398.
    2. Reed, Americus & Forehand, Mark R. & Puntoni, Stefano & Warlop, Luk, 2012. "Identity-based consumer behavior," International Journal of Research in Marketing, Elsevier, vol. 29(4), pages 310-321.
    3. Sander F. M. Beckers & Jenny Doorn & Peter C. Verhoef, 2018. "Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value," Journal of the Academy of Marketing Science, Springer, vol. 46(3), pages 366-383, May.
    4. Holmqvist, Jonas & Van Vaerenbergh, Yves & Lunardo, Renaud & Dahlén, Micael, 2019. "The Language Backfire Effect: How Frontline Employees Decrease Customer Satisfaction through Language Use," Journal of Retailing, Elsevier, vol. 95(2), pages 115-129.

Articles

  1. B. Claus & L. Warlop, 2022. "The Car Cushion Hypothesis: Bigger Cars Lead to More Risk Taking—Evidence from Behavioural Data," Journal of Consumer Policy, Springer, vol. 45(2), pages 331-342, June.

    Cited by:

    1. Humpe, Andreas & Gössling, Stefan & Haustein, Sonja, 2022. "Car careers: A socio-psychological evaluation of aspirational automobile ownership," Transportation Research Part A: Policy and Practice, Elsevier, vol. 164(C), pages 156-166.

  2. Claus, Bart & Geyskens, Kelly & Millet, Kobe & Dewitte, Siegfried, 2012. "The referral backfire effect: The identity-threatening nature of referral failure," International Journal of Research in Marketing, Elsevier, vol. 29(4), pages 370-379.
    See citations under working paper version above.

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