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Workflow Management: Models, Methods, and Systems

Author

Listed:
  • Wil van der Aalst

    (Eindhoven University of Technology)

  • Kees van Hee

    (Eindhoven University of Technology)

Abstract

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

Suggested Citation

  • Wil van der Aalst & Kees van Hee, 2004. "Workflow Management: Models, Methods, and Systems," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262720469, December.
    • Handle: RePEc:mtp:titles:0262720469
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    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Christian Engel & Philipp Ebel & Jan Marco Leimeister, 2022. "Cognitive automation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 339-350, March.
    2. Sagnika Sen & T. S. Raghu, 2013. "Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design," Information Systems Research, INFORMS, vol. 24(3), pages 822-841, September.
    3. Pereira José Luís & e Sá Jorge Oliveira, 2017. "Process-Based Information Systems Development: Taking Advantage of a Component-Based Infrastructure," Business Systems Research, Sciendo, vol. 8(2), pages 71-83, September.
    4. Yuqing Sun & Joshua Zhexue Huang & Xiangxu Meng, 2011. "Integrating constraints to support legally flexible business processes," Information Systems Frontiers, Springer, vol. 13(2), pages 171-189, April.
    5. D. Venkatesan & S. Sridhar, 2017. "A novel programming framework for architecting next generation enterprise scale information systems," Information Systems and e-Business Management, Springer, vol. 15(2), pages 489-534, May.
    6. Daehyoun Choi & Hind R’bigui & Chiwoon Cho, 2021. "Candidate Digital Tasks Selection Methodology for Automation with Robotic Process Automation," Sustainability, MDPI, vol. 13(16), pages 1-18, August.
    7. Reijers, H.A. & Vanderfeesten, I. & van der Aalst, W.M.P., 2016. "The effectiveness of workflow management systems: A longitudinal study," International Journal of Information Management, Elsevier, vol. 36(1), pages 126-141.
    8. Tyrychtr, Jan, 2017. "Economic Value of Information Systems in Agriculture: Cohesion and Coupling of Information Elements," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 9(3), September.
    9. Simon Gorecki & Jalal Possik & Gregory Zacharewicz & Yves Ducq & Nicolas Perry, 2020. "A Multicomponent Distributed Framework for Smart Production System Modeling and Simulation," Sustainability, MDPI, vol. 12(17), pages 1-26, August.
    10. D. Venkatesan & S. Sridhar, 0. "A novel programming framework for architecting next generation enterprise scale information systems," Information Systems and e-Business Management, Springer, vol. 0, pages 1-46.
    11. Tyson R. Browning & Ernst Fricke & Herbert Negele, 2006. "Key concepts in modeling product development processes," Systems Engineering, John Wiley & Sons, vol. 9(2), pages 104-128, June.

    More about this item

    Keywords

    workflow management; Petri nets;

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics

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