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Inside the Ford-UAW Transformation: Pivotal Events in Valuing Work and Delivering Results

Author

Listed:
  • Cutcher-Gershenfeld, Joel

    (University of Illinois)

  • Brooks, Dan

    (UAW)

  • Mulloy, Martin

    (Mulloy Consulting LLC)

Abstract

In 2009, the Ford Motor Company was the only one of the Big Three automakers not to take the federal bailout package. How did Ford remain standing when its competitors were brought to their knees? It was a gutsy decision, but it didn’t happen in isolation. The United Auto Workers joined with Ford to make this possible—not only in 2009, but in a series of more than fifty pivotal events during three decades that add up to a transformation that simultaneously values work and delivers results. The pivotal events—some planned and some unplanned; some at the facility level and some at the enterprise level –were not all successful. All had the potential, however, to further the transformation, and all provide insight into how large-scale system change really happens. The authors— each with years of experience with Ford, the UAW, and the industry—provide an unprecedented inside look at how core operating assumptions are shifted and at the emergence of integrated operating systems for quality, safety, and other aspects of the enterprise. It is a transformation built on a foundation of dignity and mutual respect, guided by a vision of combining good jobs with high performance.

Suggested Citation

  • Cutcher-Gershenfeld, Joel & Brooks, Dan & Mulloy, Martin, 2015. "Inside the Ford-UAW Transformation: Pivotal Events in Valuing Work and Delivering Results," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262029162, December.
    • Handle: RePEc:mtp:titles:0262029162
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    Citations

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    Cited by:

    1. Catherine Casey & Helen Delaney, 2022. "The effort of partnership: Capacity development and moral capital in partnership for mutual gains," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(1), pages 52-71, February.
    2. Joel E Cutcher-Gershenfeld & Joe Isaac, 2018. "Creating value and mitigating harm: Assessing institutional objectives in Australian industrial relations," The Economic and Labour Relations Review, , vol. 29(2), pages 143-168, June.
    3. O. Cem Ozturk & Pradeep K. Chintagunta & Sriram Venkataraman, 2019. "Consumer Response to Chapter 11 Bankruptcy: Negative Demand Spillover to Competitors," Marketing Science, INFORMS, vol. 38(2), pages 296-316, March.
    4. Gregor Murray, 2017. "Union renewal: what can we learn from three decades of research?," Transfer: European Review of Labour and Research, , vol. 23(1), pages 9-29, February.
    5. Senthil Kumar Muthusamy & Ramadevi Kannan, 2023. "Profits crisis: evolving patterns of firm size and performance in traditional U.S. industries," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 50(3), pages 575-603, September.

    More about this item

    Keywords

    unions; human capital; labor; productivity; labor management; industry;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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