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Simulation Modelling Approach to Human Resources Management: Burnout Effect Case Study

Author

Listed:
  • Marjana Merkac Skok

    (Faculty of Commercial and Business Sciences)

  • Jovana Zoroja

    (Department of Informatics, Faculty of Economics and Business - University of Zagreb)

  • Mirjana Pejic Bach

    (Department of Informatics, Faculty of Economics and Business - University of Zagreb)

Abstract

Human resources management has become one of the most important leverages in organizations for gaining competitive advantage. However, human resources management is in many occasions prone to nonlinear feedbacks with delayed effect. Burnout effect is one of the problems that are especially often faced by the experts in learning society. Burnout effect occurs because modern society is a fast-moving, achievement-oriented, very competitive and lead to many stressful situations, which individuals cannot handle always. We propose usage of system dynamics methodology in exploration of burnout effect, and its usage in learning of consequences of burnout effect. Several experiments have been conducted and presented which indicate increase and collapse behaviour in case of burnout experience by the individual. Experiments with the model explore the presence of burnout effect in several different situations, with different pace of its manifestations.

Suggested Citation

  • Marjana Merkac Skok & Jovana Zoroja & Mirjana Pejic Bach, 2013. "Simulation Modelling Approach to Human Resources Management: Burnout Effect Case Study," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 11(3), pages 277-288.
    • Handle: RePEc:zna:indecs:v:11:y:2013:i:3:p:277-288
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    References listed on IDEAS

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    1. Hernaus Tomislav, 2011. "Business Trends and Tendencies in Organization Design and Work Design Practice: Identifying Cause-and-Effect Relationships," Business Systems Research, Sciendo, vol. 2(1), pages 4-16, January.
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    Cited by:

    1. Buics, László & Eisinger Balassa, Boglárka, 2020. "Analyzing Public Service Processes from Customer and Employee Perspectives by Using Service Blueprinting and Business Process Modelling," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 195-211, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

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    More about this item

    Keywords

    burnout; system dynamics; employment; human resources;
    All these keywords.

    JEL classification:

    • C1 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General
    • C8 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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