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A Technique to Capture Multi-Disciplinary Tacit Knowledge During the Conceptual Design Phase of a Building Project

Author

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  • Zohreh Pourzolfaghar

    (Department of Civil Engineering, Faculty of Engineering, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor D.E., Malaysia)

  • Rahinah Ibrahim

    (Department of Architecture, Faculty of Design and Architecture, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor D.E., Malaysia)

  • Rusli Abdullah

    (Department of Information Systems, Faculty of Computer Science and Information Technology, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor D.E., Malaysia)

  • Nor Mariah Adam

    (Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, Universiti Putra Malaysia, 43400 UPM Serdang, Selangor D.E., Malaysia)

Abstract

The construction industry is suffering from incomplete knowledge flow that results in time and cost over-runs. Many researchers believe that a large part of this problem is related to the design phase being a tacit knowledge-dominated area. Since tacitness of knowledge contributes to incomplete flow of knowledge, we posit that facilitating the conversion of tacit knowledge to explicit knowledge can improve the overall knowledge flow. Within this context, this paper analyses recognised knowledge-capturing techniques and compares them in view of the operating characteristics of the conceptual design phase. This paper proposes a new tacit knowledge-capturing technique for this phase. The outcomes include a new knowledge-capturing technique, a method for validation of the proposed technique, and recommendations on how to deal with the challenges concomitant with the application and utilisation of the proposed technique in the building industry. By proposing a combinational tacit knowledge-capturing technique, this study attempts to mitigate the impact of the potential incomplete knowledge flow during the conceptual design phase in building projects.

Suggested Citation

  • Zohreh Pourzolfaghar & Rahinah Ibrahim & Rusli Abdullah & Nor Mariah Adam, 2014. "A Technique to Capture Multi-Disciplinary Tacit Knowledge During the Conceptual Design Phase of a Building Project," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 13(02), pages 1-16.
  • Handle: RePEc:wsi:jikmxx:v:13:y:2014:i:02:n:s0219649214500130
    DOI: 10.1142/S0219649214500130
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    References listed on IDEAS

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    1. Colomb, Robert M., 1987. "Knowledge-Based Decision Support Systems: A Background to Expert Systems," Review of Marketing and Agricultural Economics, Australian Agricultural and Resource Economics Society, vol. 55(02), pages 1-5, August.
    2. Van der Stede, Wim A. & Young, S. Mark & Chen, Clara Xiaoling, 2005. "Assessing the quality of evidence in empirical management accounting research: The case of survey studies," Accounting, Organizations and Society, Elsevier, vol. 30(7-8), pages 655-684.
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    Cited by:

    1. Zohreh Pourzolfaghar & Rahinah Ibrahim & Nor Mariah Adam, 2016. "Explicating Mechanical and Electrical Knowledge for Design Phase of Green Building Projects," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-13, March.

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