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Determinants of Trust in Industry, Government, and Citizen's Groups in Japan

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  • Yasunobu Maeda
  • Makota Miyahara

Abstract

The causal structure of the determinants of trust in industry, government, and citizen's groups in Japan was investigated on the basis of Peters et al. (1997). A preliminary survey of the adequacy of the hypotheses proposed by Peters et al. in Japan was made. A set of hypothesized determinants of trust in Japan was proposed based on results of the preliminary survey. Questionnaires concerning perceptions of trust in the organizations and the proposed determinants were sent by mail to residents in the area where environmental risk problems had emerged. The data were analyzed by covariance structure analysis to construct models of trust in industry, government, and citizen's groups. As a result, “openness and honesty,”“concern and care,”“competence,”“people's concern with risks,” and “consensual values” were found to be factors directly determining trust. Suggested in particular is that “openness” of an organization is not attained merely by information disclosure, but also by bi‐directional communication with the people. Moreover, these models include “consensual values,” which do not appear in the model proposed by Peters et al.

Suggested Citation

  • Yasunobu Maeda & Makota Miyahara, 2003. "Determinants of Trust in Industry, Government, and Citizen's Groups in Japan," Risk Analysis, John Wiley & Sons, vol. 23(2), pages 303-310, April.
    • Handle: RePEc:wly:riskan:v:23:y:2003:i:2:p:303-310
    DOI: 10.1111/1539-6924.00310
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    References listed on IDEAS

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    1. Branden B. Johnson, 1999. "Exploring dimensionality in the origins of hazard-related trust," Journal of Risk Research, Taylor & Francis Journals, vol. 2(4), pages 325-354, October.
    2. Richard G. Peters & Vincent T. Covello & David B. McCallum, 1997. "The Determinants of Trust and Credibility in Environmental Risk Communication: An Empirical Study," Risk Analysis, John Wiley & Sons, vol. 17(1), pages 43-54, February.
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    Cited by:

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    2. George Chryssochoidis & Anna Strada & Athanasios Krystallis, 2009. "Public trust in institutions and information sources regarding risk management and communication: towards integrating extant knowledge," Journal of Risk Research, Taylor & Francis Journals, vol. 12(2), pages 137-185, March.
    3. Miguel Ángel López-Navarro & Jaume Llorens-Monzonís & Vicente Tortosa-Edo, 2013. "The Effect of Social Trust on Citizens’ Health Risk Perception in the Context of a Petrochemical Industrial Complex," IJERPH, MDPI, vol. 10(1), pages 1-18, January.
    4. Wang, Fan & Gu, Jibao & Wu, Jianlin, 2020. "Perspective taking, energy policy involvement, and public acceptance of nuclear energy: Evidence from China," Energy Policy, Elsevier, vol. 145(C).
    5. Bart W. Terwel & Fieke Harinck & Naomi Ellemers & Dancker D. L. Daamen, 2009. "Competence‐Based and Integrity‐Based Trust as Predictors of Acceptance of Carbon Dioxide Capture and Storage (CCS)," Risk Analysis, John Wiley & Sons, vol. 29(8), pages 1129-1140, August.
    6. Erdem, Seda, 2018. "Who do UK consumers trust for information about nanotechnology?," Food Policy, Elsevier, vol. 77(C), pages 133-142.
    7. Mathew P. White & J. Richard Eiser, 2006. "Marginal Trust in Risk Managers: Building and Losing Trust Following Decisions Under Uncertainty," Risk Analysis, John Wiley & Sons, vol. 26(5), pages 1187-1203, October.
    8. Longji Hu & Rongjin Liu & Wei Zhang & Tian Zhang, 2020. "The Effects of Epistemic Trust and Social Trust on Public Acceptance of Genetically Modified Food: An Empirical Study from China," IJERPH, MDPI, vol. 17(20), pages 1-20, October.

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