IDEAS home Printed from https://ideas.repec.org/a/wly/isacfm/v25y2018i1p3-17.html
   My bibliography  Save this article

Decision analytics mobilized with digital coaching

Author

Listed:
  • Christer Carlsson

Abstract

The context to be addressed is the digitalization of industry and industrial processes. Digitalization brings enhanced customer relationships and value‐chain integration, which are effective instruments to meet increasing competition and slimmer margins for productivity and profitability. Digitalization also brings more pronounced requirements for effective planning, problem solving and decision making in an increasingly complex and fast‐changing environment. Decision analytics will meet the challenges from the growing global competition that major industrial corporations face and will help solve the problems of big data/fast data that digitalization is generating as a by‐product. A mantra is appearing in business magazines – that powerful, intelligent systems will be effective tools for the digitalization of industrial processes – but much less attention appears to be paid to the fact that users need advanced knowledge and skills to benefit from the intelligent systems. First, an effective transfer of knowledge from developers, experts and researchers to users (including management) will be needed; second, the daily use and operations of the systems need to be supported, as automated, intelligent industrial systems are complex to operate. We look at this transfer as knowledge mobilization and will work out how the mobilization can be supported with coaching; this coaching needs to be digital, as human coaches are both scarce and too expensive to employ in large numbers.

Suggested Citation

  • Christer Carlsson, 2018. "Decision analytics mobilized with digital coaching," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 25(1), pages 3-17, January.
  • Handle: RePEc:wly:isacfm:v:25:y:2018:i:1:p:3-17
    DOI: 10.1002/isaf.1421
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/isaf.1421
    Download Restriction: no

    File URL: https://libkey.io/10.1002/isaf.1421?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Akkoç, Soner, 2012. "An empirical comparison of conventional techniques, neural networks and the three stage hybrid Adaptive Neuro Fuzzy Inference System (ANFIS) model for credit scoring analysis: The case of Turkish cred," European Journal of Operational Research, Elsevier, vol. 222(1), pages 168-178.
    2. József Mezei & Matteo Brunelli & Christer Carlsson, 2017. "A fuzzy approach to using expert knowledge for tuning paper machines," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(6), pages 605-616, June.
    3. Carlsson, Christer, 2012. "Soft Computing In Analytics: Handling Imprecision And Uncertainty In Strategic Decisions," Fuzzy Economic Review, International Association for Fuzzy-set Management and Economy (SIGEF), vol. 0(2), pages 3-21, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Enrico Supino & Nicola Piras, 2022. "Le performance dei modelli di credit scoring in contesti di forte instabilit? macroeconomica: il ruolo delle Reti Neurali Artificiali," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2022(2), pages 41-61.
    2. Li, Yibei & Wang, Ximei & Djehiche, Boualem & Hu, Xiaoming, 2020. "Credit scoring by incorporating dynamic networked information," European Journal of Operational Research, Elsevier, vol. 286(3), pages 1103-1112.
    3. Fahmida E. Moula & Chi Guotai & Mohammad Zoynul Abedin, 2017. "Credit default prediction modeling: an application of support vector machine," Risk Management, Palgrave Macmillan, vol. 19(2), pages 158-187, May.
    4. Teply, Petr & Polena, Michal, 2020. "Best classification algorithms in peer-to-peer lending," The North American Journal of Economics and Finance, Elsevier, vol. 51(C).
    5. Marco Locurcio & Francesco Tajani & Pierluigi Morano & Debora Anelli & Benedetto Manganelli, 2021. "Credit Risk Management of Property Investments through Multi-Criteria Indicators," Risks, MDPI, vol. 9(6), pages 1-23, June.
    6. Dumitrescu, Elena & Hué, Sullivan & Hurlin, Christophe & Tokpavi, Sessi, 2022. "Machine learning for credit scoring: Improving logistic regression with non-linear decision-tree effects," European Journal of Operational Research, Elsevier, vol. 297(3), pages 1178-1192.
    7. Ting Sun & Miklos A. Vasarhelyi, 2018. "Predicting credit card delinquencies: An application of deep neural networks," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 25(4), pages 174-189, October.
    8. Lessmann, Stefan & Baesens, Bart & Seow, Hsin-Vonn & Thomas, Lyn C., 2015. "Benchmarking state-of-the-art classification algorithms for credit scoring: An update of research," European Journal of Operational Research, Elsevier, vol. 247(1), pages 124-136.
    9. Kizilaslan, Recep & Freund, Steven & Iseri, Ali, 2016. "A data analytic approach to forecasting daily stock returns in an emerging marketAuthor-Name: Oztekin, Asil," European Journal of Operational Research, Elsevier, vol. 253(3), pages 697-710.
    10. Lobna Abid & Afif Masmoudi & Sonia Zouari-Ghorbel, 2018. "The Consumer Loan’s Payment Default Predictive Model: an Application of the Logistic Regression and the Discriminant Analysis in a Tunisian Commercial Bank," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(3), pages 948-962, September.
    11. Feuerriegel, Stefan & Gordon, Julius, 2019. "News-based forecasts of macroeconomic indicators: A semantic path model for interpretable predictions," European Journal of Operational Research, Elsevier, vol. 272(1), pages 162-175.
    12. Ahmed A. Khalil & Zaiming Liu & Attia A. Ali, 2022. "Using an adaptive network‐based fuzzy inference system model to predict the loss ratio of petroleum insurance in Egypt," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 25(1), pages 5-18, April.
    13. Lima-Junior, Francisco Rodrigues & Carpinetti, Luiz Cesar Ribeiro, 2019. "Predicting supply chain performance based on SCOR® metrics and multilayer perceptron neural networks," International Journal of Production Economics, Elsevier, vol. 212(C), pages 19-38.
    14. Parisa Golbayani & Ionuc{t} Florescu & Rupak Chatterjee, 2020. "A comparative study of forecasting Corporate Credit Ratings using Neural Networks, Support Vector Machines, and Decision Trees," Papers 2007.06617, arXiv.org.
    15. Liu, Yi & Yang, Menglong & Wang, Yudong & Li, Yongshan & Xiong, Tiancheng & Li, Anzhe, 2022. "Applying machine learning algorithms to predict default probability in the online credit market: Evidence from China," International Review of Financial Analysis, Elsevier, vol. 79(C).
    16. Corazza, Marco & Funari, Stefania & Gusso, Riccardo, 2016. "Creditworthiness evaluation of Italian SMEs at the beginning of the 2007–2008 crisis: An MCDA approach," The North American Journal of Economics and Finance, Elsevier, vol. 38(C), pages 1-26.
    17. Marco Corazza & Giovanni Fasano & Stefania Funari & Riccardo Gusso, 2017. "PSO-based tuning of MURAME parameters for creditworthiness evaluation of Italian SMEs," Working Papers 04, Department of Management, Università Ca' Foscari Venezia.
    18. Hassanniakalager, Arman & Sermpinis, Georgios & Stasinakis, Charalampos & Verousis, Thanos, 2020. "A conditional fuzzy inference approach in forecasting," European Journal of Operational Research, Elsevier, vol. 283(1), pages 196-216.
    19. Saba Moradi & Farimah Mokhatab Rafiei, 2019. "A dynamic credit risk assessment model with data mining techniques: evidence from Iranian banks," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 5(1), pages 1-27, December.
    20. Salihu, Armend & Shehu, Visar, 2020. "A Review of Algorithms for Credit Risk Analysis," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 134-146, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:isacfm:v:25:y:2018:i:1:p:3-17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.interscience.wiley.com/jpages/1099-1174/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.