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Factors Affecting Organizational Innovation Capability – Mediating Role of Employee Knowledge Sharing: Empirical Evidence from the Vietnamese Banking Sector

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  • Thao Nguyen Thi

    (School of Business, University of Economics Ho Chi Minh City, Ho Chi Minh City, Vietnam)

  • Tuan Nguyen Van

    (Faculty of Finance and Accounting, Dalat University, Vietnam)

Abstract

This study examines the factors influencing employee knowledge-sharing behavior and its impact on organizational innovation capability within the Vietnamese banking sector. We employ structural equation modeling (SEM) to analyze a cross-sectional dataset collected from staff members across nine commercial banks in Ho Chi Minh City, Vietnam. Our findings reveal that enjoyment in helping others, organizational reward policies, and trust positively affect employee knowledge-sharing behavior. Furthermore, the study highlights the critical role of knowledge sharing as a mediating factor, fostering a more innovative workforce and enhancing organizational innovation capability. These insights offer valuable guidance for Vietnamese bank managers seeking to cultivate a knowledge-sharing culture within their institutions.

Suggested Citation

  • Thao Nguyen Thi & Tuan Nguyen Van, 2025. "Factors Affecting Organizational Innovation Capability – Mediating Role of Employee Knowledge Sharing: Empirical Evidence from the Vietnamese Banking Sector," WSB Journal of Business and Finance, Sciendo, vol. 59(1), pages 35-45.
    • Handle: RePEc:vrs:wsbjbf:v:59:y:2025:i:1:p:35-45:n:1003
    DOI: 10.2478/wsbjbf-2025-0003
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    References listed on IDEAS

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    1. Ari Jantunen, 2005. "Knowledge‐processing capabilities and innovative performance: an empirical study," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 8(3), pages 336-349, September.
    2. Olaisen, Johan & Revang, Oivind, 2017. "The dynamics of intellectual property rights for trust, knowledge sharing and innovation in project teams," International Journal of Information Management, Elsevier, vol. 37(6), pages 583-589.
    3. Najla Podrug & Davor Filipović & Matea Kovač, 2017. "Knowledge sharing and firm innovation capability in Croatian ICT companies," International Journal of Manpower, Emerald Group Publishing Limited, vol. 38(4), pages 632-644, July.
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