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Smart Destination Selection Process: Research on Generation Y Tourists

Author

Listed:
  • Sürme Metin

    (Gaziantep University Vocational School of Tourism and Hotel Management, Şahinbey/Gaziantep, Turkey)

  • Ince Ercan

    (Iğdır University, Faculty of Economics and Administrative Sciences, Şehit Bülent Yurtseven Kampüsü, Merkez/Iğdır, Turkey)

Abstract

The aim of this study is to reveal the smart destination selection process of Generation Y tourists. In this context, data were collected from 228 tourists in Turkey. The fact that the research focuses on millennials, who use technology the most, makes this research different from other studies. In this way, the research offered more realistic results thanks to the people with high technology literacy. This research shows that consumers’ attitudes toward smart products significantly affected their travel intentions. At the same time, another remarkable result of the research is that behaviour related to smart products significantly affects travel intentions.

Suggested Citation

  • Sürme Metin & Ince Ercan, 2023. "Smart Destination Selection Process: Research on Generation Y Tourists," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 13(1), pages 26-39, December.
  • Handle: RePEc:vrs:ejothr:v:13:y:2023:i:1:p:26-39:n:9
    DOI: 10.2478/ejthr-2023-0003
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    References listed on IDEAS

    as
    1. Scott A. Cohen & Girish Prayag & Miguel Moital, 2014. "Consumer behaviour in tourism: Concepts, influences and opportunities," Current Issues in Tourism, Taylor & Francis Journals, vol. 17(10), pages 872-909, November.
    2. Wang, Xia & Li, Xiang (Robert) & Zhen, Feng & Zhang, JinHe, 2016. "How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach," Tourism Management, Elsevier, vol. 54(C), pages 309-320.
    3. Pedro Manuel da Costa Liberato & Elisa Alén-González & Dália Filipa Veloso de Azevedo Liberato, 2018. "Digital Technology in a Smart Tourist Destination: The Case of Porto," Journal of Urban Technology, Taylor & Francis Journals, vol. 25(1), pages 75-97, January.
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