IDEAS home Printed from https://ideas.repec.org/a/vrs/ecothe/v62y2024i4p485-502n1004.html
   My bibliography  Save this article

Analysis of the Elements of Process Orientation and its Influence on the Profitability of Companies in the Republic of Serbia

Author

Listed:
  • Brajdić Ivana

    (Puppet theatre, Niš, Republic of Serbia)

  • Ranđelović Aleksandra Stoiljković

    (Private company, Leskovac, Republic of Serbia)

  • Radosavljević Marija

    (University of Niš, Faculty of Economics, Republic of Serbia)

Abstract

The fourth industrial revolution represents a challenge for most companies in terms of creating new business models that will be more flexible, adaptable and dynamic. This is why business process management has become an area of highest priority for most companies in recent years. Business process management can lead to business success by applying process orientation. Thousands of companies have adopted a process meaning. Business process-oriented companies outperform competitors in terms of financial and non-financial performance. Despite the topicality of the issue of process orientation, there is a lack of research on its presence in companies in the Republic of Serbia. The subject of this paper is the research of process orientation through the analysis of the key factors of Business Process Management and their impact on the profitability of the company.

Suggested Citation

  • Brajdić Ivana & Ranđelović Aleksandra Stoiljković & Radosavljević Marija, 2024. "Analysis of the Elements of Process Orientation and its Influence on the Profitability of Companies in the Republic of Serbia," Economic Themes, Sciendo, vol. 62(4), pages 485-502.
    • Handle: RePEc:vrs:ecothe:v:62:y:2024:i:4:p:485-502:n:1004
    DOI: 10.2478/ethemes-2024-0026
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/ethemes-2024-0026
    Download Restriction: no
    File URL: https://libkey.io/10.2478/ethemes-2024-0026?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Marija Anđelković Pešić & Vesna Janković Milić & Aleksandra Anđelković, 2012. "Business Process Management Maturity Model - Serbian Enterprises' Maturity Level," Serbian Association of Economists Journal, SAE - Serbian Association of Economists, issue 3-4, pages 190-198, May.
    2. Škrinjar, Rok & Trkman, Peter, 2013. "Increasing process orientation with business process management: Critical practices’," International Journal of Information Management, Elsevier, vol. 33(1), pages 48-60.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tahir Ahmad & Amy Van Looy & Aygun Shafagatova, 2024. "Business Process Performance," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(1), pages 67-84, February.
    2. Enrique Saravia-Vergara & Carlos Sanchís-Pedregosa & Gema Albort-Morant, 2023. "Organizational Culture, Process Management and Maturity of the Process: An Empirical Study of the Process Status in Peru," Global Business Review, International Management Institute, vol. 24(2), pages 258-280, April.
    3. Myriam Schaschek & Fabian Gwinner & Nicolas Neis & Christoph Tomitza & Christian Zeiß & Axel Winkelmann, 2024. "Managing next generation BP-x initiatives," Information Systems and e-Business Management, Springer, vol. 22(3), pages 457-500, September.
    4. Brocke, Jan vom & Zelt, Sarah & Schmiedel, Theresa, 2016. "On the role of context in business process management," International Journal of Information Management, Elsevier, vol. 36(3), pages 486-495.
    5. Roman Šperka & Michal Halaška, 2023. "The performance assessment framework (PPAFR) for RPA implementation in a loan application process using process mining," Information Systems and e-Business Management, Springer, vol. 21(2), pages 277-321, June.
    6. Amy Van Looy & Peter Trkman & Els Clarysse, 2022. "A Configuration Taxonomy of Business Process Orientation," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(2), pages 133-147, April.
    7. Aygun Shafagatova & Amy Van Looy & Simin Maleki Shamasbi, 2023. "Uncovering the Combined Impact of Process Characteristics and Reward Types on Employees’ Job Satisfaction: A European Quantitative Study," SAGE Open, , vol. 13(1), pages 21582440231, March.
    8. Alicia Martin-Navarro & Maria Paula Lechuga Sancho & Jose Aurelio Medina-Garrido, 2023. "BPMS for management: a systematic literature review," Papers 2312.00442, arXiv.org.

    More about this item

    Keywords

    ;
    ;
    ;

    JEL classification:

    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:ecothe:v:62:y:2024:i:4:p:485-502:n:1004. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.