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Analysis of the Elements of Process Orientation and its Influence on the Profitability of Companies in the Republic of Serbia

Author

Listed:
  • Brajdić Ivana

    (Puppet theatre, Niš, Republic of Serbia)

  • Ranđelović Aleksandra Stoiljković

    (Private company, Leskovac, Republic of Serbia)

  • Radosavljević Marija

    (University of Niš, Faculty of Economics, Republic of Serbia)

Abstract

The fourth industrial revolution represents a challenge for most companies in terms of creating new business models that will be more flexible, adaptable and dynamic. This is why business process management has become an area of highest priority for most companies in recent years. Business process management can lead to business success by applying process orientation. Thousands of companies have adopted a process meaning. Business process-oriented companies outperform competitors in terms of financial and non-financial performance. Despite the topicality of the issue of process orientation, there is a lack of research on its presence in companies in the Republic of Serbia. The subject of this paper is the research of process orientation through the analysis of the key factors of Business Process Management and their impact on the profitability of the company.

Suggested Citation

  • Brajdić Ivana & Ranđelović Aleksandra Stoiljković & Radosavljević Marija, 2024. "Analysis of the Elements of Process Orientation and its Influence on the Profitability of Companies in the Republic of Serbia," Economic Themes, Sciendo, vol. 62(4), pages 485-502.
    • Handle: RePEc:vrs:ecothe:v:62:y:2024:i:4:p:485-502:n:1004
    DOI: 10.2478/ethemes-2024-0026
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    More about this item

    Keywords

    Business angels; angel investment; entrepreneurship;
    All these keywords.

    JEL classification:

    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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