IDEAS home Printed from https://ideas.repec.org/a/taf/tprsxx/v57y2019i18p5801-5820.html
   My bibliography  Save this article

Exploring behavioural intentions toward smart healthcare services among medical practitioners: a technology transfer perspective

Author

Listed:
  • Jinxin Pan
  • Shuai Ding
  • Desheng Wu
  • Shanlin Yang
  • Jun Yang

Abstract

Recently, a variety of artificial intelligence (AI)-driven smart healthcare services are rapidly emerging in the medical market, such as intelligent image analysis, surgical navigation systems, and aided diagnosis. However, one of the major challenges is practitioners’ hesitation and unwillingness to employ these new technologies in medical practice. This study focuses on identifying the influential factors of adoption intention of smart healthcare services for both clinicians and non-clinicians from the perspective of technology transfer. Through collecting 484 questionnaire data from doctors in Anhui, China, we find support to show that perceived usefulness (PU), attitude, and the experience of using mHealth are key factors that influence both clinicians and non-clinician’s adoption intention. Meanwhile, it is confirmed that subjective norm has a positive effect on only clinicians’ behavioural intention (BI) while perceived risk (PR) has a negative impact on only non-clinicians’ attitude. Among all the constructs, the experience of using mHealth has the strongest positive effect on doctors’ adoption intention on smart healthcare services, a positive impact on the PU and perceived ease of use, and a negative impact on the PR. This study provides an improved understanding of doctors’ BI of smart healthcare services, and practice guidance for product development and marketing strategies.

Suggested Citation

  • Jinxin Pan & Shuai Ding & Desheng Wu & Shanlin Yang & Jun Yang, 2019. "Exploring behavioural intentions toward smart healthcare services among medical practitioners: a technology transfer perspective," International Journal of Production Research, Taylor & Francis Journals, vol. 57(18), pages 5801-5820, September.
    • Handle: RePEc:taf:tprsxx:v:57:y:2019:i:18:p:5801-5820
    DOI: 10.1080/00207543.2018.1550272
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00207543.2018.1550272
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/00207543.2018.1550272?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chauhan, Ankur & Jakhar, Suresh Kumar & Jabbour, Charbel Jose Chiappetta, 2022. "Implications for sustainable healthcare operations in embracing telemedicine services during a pandemic," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    2. Man Lai Cheung & Ka Yin Chau & Michael Huen Sum Lam & Gary Tse & Ka Yan Ho & Stuart W. Flint & David R Broom & Ejoe Kar Ho Tso & Ka Yiu Lee, 2019. "Examining Consumers’ Adoption of Wearable Healthcare Technology: The Role of Health Attributes," IJERPH, MDPI, vol. 16(13), pages 1-16, June.
    3. Tortorella, Guilherme Luz & Saurin, Tarcísio Abreu & Fogliatto, Flavio S. & Rosa, Valentina M. & Tonetto, Leandro M & Magrabi, Farah, 2021. "Impacts of Healthcare 4.0 digital technologies on the resilience of hospitals," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    4. Tortorella, Guilherme L. & Fogliatto, Flavio S. & Saurin, Tarcísio A. & Tonetto, Leandro M. & McFarlane, Duncan, 2022. "Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak," Technovation, Elsevier, vol. 111(C).
    5. Chong Li & Yingqi Li, 2023. "Factors Influencing Public Risk Perception of Emerging Technologies: A Meta-Analysis," Sustainability, MDPI, vol. 15(5), pages 1-37, February.
    6. Cao, Guangming & Duan, Yanqing & Edwards, John S. & Dwivedi, Yogesh K., 2021. "Understanding managers’ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making," Technovation, Elsevier, vol. 106(C).
    7. Jianwei Deng & Sibo Huang & Liuan Wang & Wenhao Deng & Tianan Yang, 2022. "Conceptual Framework for Smart Health: A Multi-Dimensional Model Using IPO Logic to Link Drivers and Outcomes," IJERPH, MDPI, vol. 19(24), pages 1-22, December.
    8. Lee, Jung Young & McFadden, Kathleen L. & Lee, Min Kyung & Gowen, Charles R., 2021. "U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation," International Journal of Production Economics, Elsevier, vol. 234(C).
    9. Tortorella, Guilherme Luz & Fogliatto, Flavio S. & Kurnia, Sherah & Thürer, Matthias & Capurro, Daniel, 2022. "Healthcare 4.0 digital applications: An empirical study on measures, bundles and patient-centered performance," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    10. Viswanath Venkatesh, 2022. "Adoption and use of AI tools: a research agenda grounded in UTAUT," Annals of Operations Research, Springer, vol. 308(1), pages 641-652, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tprsxx:v:57:y:2019:i:18:p:5801-5820. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/TPRS20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.