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Adjusting to epidemic-induced telework: empirical insights from teleworkers in France

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  • Kevin Carillo
  • Gaëlle Cachat-Rosset
  • Josianne Marsan
  • Tania Saba
  • Alain Klarsfeld

Abstract

The covid-19 pandemic crisis presents unprecedented challenges and has profound implications for the way people live and work. Information and communication technologies have been playing a crucial role in ensuring business continuity as lockdown measures have suddenly forced employees from across the globe to telework, often leaving them unprepared and ill-equipped. This paper develops an epidemic-induced telework adjustment model derived from the theory of Work Adjustment and the Interactional Model of Individual Adjustment. It is tested on a sample of 1574 teleworkers in France. The results demonstrate the superiority of the influence of crisis-specific variables that are professional isolation, telework environment, work increase and stress. Implications for research are discussed while concrete and actionable recommendations for organisations are provided.

Suggested Citation

  • Kevin Carillo & Gaëlle Cachat-Rosset & Josianne Marsan & Tania Saba & Alain Klarsfeld, 2021. "Adjusting to epidemic-induced telework: empirical insights from teleworkers in France," European Journal of Information Systems, Taylor & Francis Journals, vol. 30(1), pages 69-88, January.
    • Handle: RePEc:taf:tjisxx:v:30:y:2021:i:1:p:69-88
    DOI: 10.1080/0960085X.2020.1829512
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    Cited by:

    1. Aloulou, Wassim J. & Amari, Amina & Ramadani, Veland & Alboqami, Abeer Abdulrahman N., 2023. "Saudi teleworkers and determinant factors of their work-life balance and satisfaction: Testing a sequential mediation model," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    2. Jentjens, Sabine & Cherbib, Jihène, 2023. "Trust me if you can – Do trust propensities in granting working-from-home arrangements change during times of exogenous shocks?," Journal of Business Research, Elsevier, vol. 161(C).
    3. Lashitew, Addisu A., 2023. "When businesses go digital: The role of CEO attributes in technology adoption and utilization during the COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    4. Najib Bouzakhem & Panteha Farmanesh & Pouya Zargar & Muhieddine Ramadan & Hala Baydoun & Amira Daouk & Ali Mouazen, 2023. "Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model," Administrative Sciences, MDPI, vol. 13(7), pages 1-19, July.
    5. Grégory Jemine, 2023. "Beyond the Storm: an Exploratory Survey on HR Managers' Representations of Epidemic-Induced Telework," Post-Print hal-04080595, HAL.

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