Student Satisfaction Index in Portuguese Public Higher Education
This study intends to measure student's satisfaction with Portuguese higher education, through the estimation of an explicative model of the student's opinion formation process. In terms of conclusions, it was verified that the student satisfaction index of Portuguese public higher education is only of 54 on a scale from 1 to 100. This value constitutes a reference mark that universities in Portugal can use to compare with their own performance.
Volume (Year): 27 (2007)
Issue (Month): 6 (September)
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