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Information Communication Technology Utilization for Effective Emergency Management Networks

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  • Qian Hu
  • Naim Kapucu

Abstract

Effective communication and coordination are crucial aspects of emergency management. This study examines how organizational representatives perceive information communication technologies (ICTs) in communication and coordination with other organizations. Furthermore, it investigates whether the centrality of organizations in emergency management networks relates to ICT utilization. We found that although many central organizations in emergency preparedness networks have high levels of ICT utilization, ICTs are underused by central organizations in friendship networks and emergency response networks. An organization’s level of ICT utilization needs to match its organizational goal, mission, structure, ICT capacity, and the role that it plays within emergency management networks.

Suggested Citation

  • Qian Hu & Naim Kapucu, 2016. "Information Communication Technology Utilization for Effective Emergency Management Networks," Public Management Review, Taylor & Francis Journals, vol. 18(3), pages 323-348, March.
    • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:3:p:323-348
    DOI: 10.1080/14719037.2014.969762
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    Cited by:

    1. Josip Marić & Carlos Galera-Zarco & Marco Opazo-Basáez, 2022. "The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review," Annals of Operations Research, Springer, vol. 319(1), pages 1003-1044, December.
    2. Guomin Zhang & Lihua Song & Haitao Wang & Chao Hu & Na Wang, 2018. "Location-assistant content distribution scheme for emergency rescue," International Journal of Distributed Sensor Networks, , vol. 14(9), pages 15501477188, September.
    3. Yunmeng Lu & Tiezhong Liu & Tiantian Wang, 2021. "Dynamic analysis of emergency inter-organizational communication network under public health emergency: a case study of COVID-19 in Hubei Province of China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 109(3), pages 2003-2026, December.
    4. Lei Du & Yingbin Feng & Li Yaning Tang & Wei Kang & Wei Lu, 2020. "Networks in disaster emergency management: a systematic review," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 103(1), pages 1-27, August.
    5. Silvia Fissi & Francesco Grazzini, 2021. "L?utilizzo dei Social Media durante la pandemia da COVID-19: un nuovo strumento per la gestione del rischio sanitario?," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2021(suppl. 2), pages 265-288.
    6. Hasan Muhammad Baniamin, 2021. "Citizens’ Initiatives for Crisis Management and the Use of Social Media: An Analysis of COVID-19 Crisis in Bangladesh," Public Organization Review, Springer, vol. 21(4), pages 797-813, December.
    7. Naim Kapucu & Ratna Okhai & Yue Ge & Chris Zobel, 2023. "The use of documentary data for network analysis in emergency and crisis management," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 116(1), pages 425-445, March.

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