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Queues with interruptions: a survey

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  • A. Krishnamoorthy
  • P. Pramod
  • S. Chakravarthy

Abstract

In this paper we survey work related to queues with interruptions that occur due to many reasons such as server breakdowns, servers taking emergency breaks, and customers having incomplete information or getting distracted. We look at both continuous and discrete time queueing models with interruptions in this survey. Copyright Sociedad de Estadística e Investigación Operativa 2014

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  • A. Krishnamoorthy & P. Pramod & S. Chakravarthy, 2014. "Queues with interruptions: a survey," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 22(1), pages 290-320, April.
    • Handle: RePEc:spr:topjnl:v:22:y:2014:i:1:p:290-320
    DOI: 10.1007/s11750-012-0256-6
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    Cited by:

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    3. I. Atencia, 2015. "A discrete-time queueing system with server breakdowns and changes in the repair times," Annals of Operations Research, Springer, vol. 235(1), pages 37-49, December.
    4. Maria E. Mayorga & Emmett J. Lodree & Justin Wolczynski, 2017. "The optimal assignment of spontaneous volunteers," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 1106-1116, September.
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    6. Atencia-Mc.Killop, Ivan & Galán-García, José L. & Aguilera-Venegas, Gabriel & Rodríguez-Cielos, Pedro & Galán-García, MÁngeles, 2018. "A Geo[X]/G[X]/1 retrial queueing system with removal work and total renewal discipline," Applied Mathematics and Computation, Elsevier, vol. 319(C), pages 245-253.
    7. Guodong Pang & Andrey Sarantsev & Yana Belopolskaya & Yuri Suhov, 2020. "Stationary distributions and convergence for M/M/1 queues in interactive random environment," Queueing Systems: Theory and Applications, Springer, vol. 94(3), pages 357-392, April.
    8. Paola Cappanera & Filippo Visintin & Carlo Banditori & Daniele Feo, 2019. "Evaluating the long-term effects of appointment scheduling policies in a magnetic resonance imaging setting," Flexible Services and Manufacturing Journal, Springer, vol. 31(1), pages 212-254, March.
    9. Abualkhair, Hussain & Lodree, Emmett J. & Davis, Lauren B., 2020. "Managing volunteer convergence at disaster relief centers," International Journal of Production Economics, Elsevier, vol. 220(C).
    10. Divya Velayudhan Nair & Achyutha Krishnamoorthy & Agassi Melikov & Sevinj Aliyeva, 2021. "MMAP/(PH,PH)/1 Queue with Priority Loss through Feedback," Mathematics, MDPI, vol. 9(15), pages 1-26, July.
    11. B. Krishna Kumar & R. Rukmani & A. Thanikachalam & V. Kanakasabapathi, 2018. "Performance analysis of retrial queue with server subject to two types of breakdowns and repairs," Operational Research, Springer, vol. 18(2), pages 521-559, July.
    12. Alexander Dudin & Olga Dudina & Sergei Dudin & Konstantin Samouylov, 2021. "Analysis of Multi-Server Queue with Self-Sustained Servers," Mathematics, MDPI, vol. 9(17), pages 1-18, September.
    13. Freek Verdonck & Herwig Bruneel & Sabine Wittevrongel, 2022. "Delay analysis of a discrete-time single-server queue with an occasional extra server," Annals of Operations Research, Springer, vol. 310(2), pages 551-575, March.
    14. Zamani, Shokufeh & Arkat, Jamal & Niaki, Seyed Taghi Akhavan, 2022. "Service interruption and customer withdrawal in the congested facility location problem," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 165(C).
    15. Michiel Muynck & Sabine Wittevrongel & Herwig Bruneel, 2017. "Analysis of discrete-time queues with general service demands and finite-support service capacities," Annals of Operations Research, Springer, vol. 252(1), pages 3-28, May.
    16. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
    17. Muthukrishnan Senthil Kumar & Aresh Dadlani & Kiseon Kim, 2020. "Performance analysis of an unreliable M/G/1 retrial queue with two-way communication," Operational Research, Springer, vol. 20(4), pages 2267-2280, December.
    18. Hauser, Matthias & Flath, Christoph M. & Thiesse, Frédéric, 2021. "Catch me if you scan: Data-driven prescriptive modeling for smart store environments," European Journal of Operational Research, Elsevier, vol. 294(3), pages 860-873.
    19. Atencia, I., 2017. "A Geo/G/1 retrial queueing system with priority services," European Journal of Operational Research, Elsevier, vol. 256(1), pages 178-186.
    20. Limin Rong & Feng Dong & Qiguo Gong, 2021. "Work Interruption: The Moderate Effect of Workload and Queue Length in the Manufacturing Industry," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 11(8), pages 618-631, August.
    21. Ahmadi-Javid, Amir & Hoseinpour, Pooya, 2019. "Service system design for managing interruption risks: A backup-service risk-mitigation strategy," European Journal of Operational Research, Elsevier, vol. 274(2), pages 417-431.
    22. Madhu Jain & Sandeep Kaur & Parminder Singh, 2021. "Supplementary variable technique (SVT) for non-Markovian single server queue with service interruption (QSI)," Operational Research, Springer, vol. 21(4), pages 2203-2246, December.
    23. Hoseinpour, Pooya & Ahmadi-Javid, Amir, 2016. "A profit-maximization location-capacity model for designing a service system with risk of service interruptions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 96(C), pages 113-134.
    24. Samira Taleb & Amar Aissani, 2016. "Preventive maintenance in an unreliable M/G/1 retrial queue with persistent and impatient customers," Annals of Operations Research, Springer, vol. 247(1), pages 291-317, December.
    25. Dieter Claeys & Stijn De Vuyst, 2019. "Discrete-time modified number- and time-limited vacation queues," Queueing Systems: Theory and Applications, Springer, vol. 91(3), pages 297-318, April.

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