IDEAS home Printed from https://ideas.repec.org/a/inm/oropre/v34y1986i5p752-768.html
   My bibliography  Save this article

Queueing Systems with Service Interruptions

Author

Listed:
  • Awi Federgruen

    (Columbia University, New York, New York)

  • Linda Green

    (Columbia University, New York, New York)

Abstract

In many queueing systems, the service process is subject to interruptions resulting from breakdowns, scheduled off-periods or the arrival of customers with preemptive priority. We consider a single server, first-come, first-served queueing system that alternates between periods when service is available (“on-periods”) and periods when the server is unavailable (“off-periods”). We consider the case of Poisson arrivals and general service, on- and off-time distributions and derive bounds and approximations for the mean waiting time, probability of delay and steady-state distribution of the number in system. These results are exact for the case of exponentially distributed on-times. Computational results are reported.

Suggested Citation

  • Awi Federgruen & Linda Green, 1986. "Queueing Systems with Service Interruptions," Operations Research, INFORMS, vol. 34(5), pages 752-768, October.
    • Handle: RePEc:inm:oropre:v:34:y:1986:i:5:p:752-768
    DOI: 10.1287/opre.34.5.752
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/opre.34.5.752
    Download Restriction: no
    File URL: https://libkey.io/10.1287/opre.34.5.752?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. A. Krishnamoorthy & P. Pramod & S. Chakravarthy, 2014. "Queues with interruptions: a survey," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 22(1), pages 290-320, April.
    2. Chen, Shih-Pin, 2016. "Time value of delays in unreliable production systems with mixed uncertainties of fuzziness and randomness," European Journal of Operational Research, Elsevier, vol. 255(3), pages 834-844.
    3. A. Krishnamoorthy & S. Jaya & B. Lakshmy, 2015. "Queues with interruption in random environment," Annals of Operations Research, Springer, vol. 233(1), pages 201-219, October.
    4. Carri W. Chan & Jing Dong & Linda V. Green, 2017. "Queues with Time-Varying Arrivals and Inspections with Applications to Hospital Discharge Policies," Operations Research, INFORMS, vol. 65(2), pages 469-495, April.
    5. Pedram Sahba & Bariş Balciog̃lu & Dragan Banjevic, 2013. "Analysis of the finite‐source multiclass priority queue with an unreliable server and setup time," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(4), pages 331-342, June.
    6. Dijk, N.M. van & Trapman, F.J.J., 1989. "Exact solutions for central service systems with breakdowns," Serie Research Memoranda 0028, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    7. Awi Federgruen & Linda Green, 1988. "Queueing systems with service interruptions II," Naval Research Logistics (NRL), John Wiley & Sons, vol. 35(3), pages 345-358, June.
    8. Fiems, Dieter & Maertens, Tom & Bruneel, Herwig, 2008. "Queueing systems with different types of server interruptions," European Journal of Operational Research, Elsevier, vol. 188(3), pages 838-845, August.
    9. S. Creemers & M. Lambrecht & N. Vandaele, 2007. "Queueing Models in Healthcare," Review of Business and Economic Literature, KU Leuven, Faculty of Economics and Business (FEB), Review of Business and Economic Literature, vol. 0(3), pages 471-498.
    10. Madhu Jain & Sandeep Kaur & Parminder Singh, 2021. "Supplementary variable technique (SVT) for non-Markovian single server queue with service interruption (QSI)," Operational Research, Springer, vol. 21(4), pages 2203-2246, December.
    11. Mohammad Firouz & Linda Li & Burcu B. Keskin, 2022. "Managing equipment rentals: Unreliable fleet, impatient customers, and finite commitment capacity," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3963-3981, November.
    12. Wartenhorst, Pieter, 1995. "N parallel queueing systems with server breakdown and repair," European Journal of Operational Research, Elsevier, vol. 82(2), pages 302-322, April.
    13. Pedram Sahba & Barış Balcıog̃lu & Dragan Banjevic, 2022. "The impact of disruption characteristics on the performance of a server," Annals of Operations Research, Springer, vol. 317(1), pages 239-252, October.
    14. Jianzhe Luo & Vidyadhar G. Kulkarni & Serhan Ziya, 2012. "Appointment Scheduling Under Patient No-Shows and Service Interruptions," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 670-684, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:oropre:v:34:y:1986:i:5:p:752-768. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.