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Editorial—IT Investment Payoff in E-Business Environments: Research Issues

Author

Listed:
  • Rajiv Kohli

    (University of Notre Dame)

  • Susan A. Sherer

    (Lehigh University)

  • Ayelet Baron

    (Worldwide Sales, Cisco Systems, Inc.)

Abstract

E-business environments pose unique challenges to the measurement of information technology payoff. In this paper we discuss some of those challenges as stemming from issues such as the productivity paradox, level of measurement, choice of metrics and the process of measurement. Further, we discuss those characteristics that make investments in E-business environment different from other types of IT investment. In doing so, we draw upon the contribution of the papers in this special issue of Information Systems Frontiers and conclude with our proposal for areas where further research needs to be conducted.

Suggested Citation

  • Rajiv Kohli & Susan A. Sherer & Ayelet Baron, 2003. "Editorial—IT Investment Payoff in E-Business Environments: Research Issues," Information Systems Frontiers, Springer, vol. 5(3), pages 239-247, September.
    • Handle: RePEc:spr:infosf:v:5:y:2003:i:3:d:10.1023_a:1025632525371
    DOI: 10.1023/A:1025632525371
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    References listed on IDEAS

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    1. Michel Benaroch & Robert J. Kauffman, 1999. "A Case for Using Real Options Pricing Analysis to Evaluate Information Technology Project Investments," Information Systems Research, INFORMS, vol. 10(1), pages 70-86, March.
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    Cited by:

    1. Narcyz Roztocki & Heinz Roland Weistroffer, 2015. "Investments in enterprise integration technology: An event study," Information Systems Frontiers, Springer, vol. 17(3), pages 659-672, June.
    2. Hwan-Joo Seo & Young Soo Lee & Jai-Joon Hur & Jin Ki Kim, 2012. "The impact of information and communication technology on skilled labor and organization types," Information Systems Frontiers, Springer, vol. 14(2), pages 445-455, April.
    3. Babak Daneshvar Rouyendegh & Kazim Topuz & Ali Dag & Asil Oztekin, 2019. "An AHP-IFT Integrated Model for Performance Evaluation of E-Commerce Web Sites," Information Systems Frontiers, Springer, vol. 21(6), pages 1345-1355, December.
    4. Francis Kofi Andoh-Baidoo & Kweku-Muata Osei-Bryson & Kwasi Amoako-Gyampah, 2012. "Effects of firm and IT characteristics on the value of e-commerce initiatives: An inductive theoretical framework," Information Systems Frontiers, Springer, vol. 14(2), pages 237-259, April.

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