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Groups Formation and Operations in the Web 2.0 Environment and Social Networks

Author

Listed:
  • Linda S. L. Lai

    (Macau Polytechnic University)

  • Efraim Turban

    (University of Hawaii)

Abstract

The Internet and the Web are evolving to a platform for collaboration, sharing, innovation and user-created content—the so-called Web 2.0 environment. This environment includes social and business networks, and it is influencing what people do on the Web and intranets, individually and in groups. This paper describes the Web 2.0 environment, its tools, applications, characteristics. It also describes various types of online groups, especially social networks, and how they operate in the Web 2.0 environment. Of special interest is the way organization members communicate and collaborate mainly via wikis and blogs. In addition, the paper includes a proposed triad relational model (Technology–People–Community) of social/work life on the Internet. Particularly, social/work groups are becoming sustainable because of the incentives for participants to connect and network with other users. A discussion of group dynamics that is based on the human needs for trust, support, and sharing, regardless if the setting is a physical or virtual one, follows. Finally, future research directions are outlined.

Suggested Citation

  • Linda S. L. Lai & Efraim Turban, 2008. "Groups Formation and Operations in the Web 2.0 Environment and Social Networks," Group Decision and Negotiation, Springer, vol. 17(5), pages 387-402, September.
    • Handle: RePEc:spr:grdene:v:17:y:2008:i:5:d:10.1007_s10726-008-9113-2
    DOI: 10.1007/s10726-008-9113-2
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    2. Dominik Vanderhaeghen & Peter Fettke & Peter Loos, 2010. "Organizational and Technological Options for Business Process Management from the Perspective of Web 2.0," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(1), pages 15-28, February.
    3. Hajli, Nick, 2015. "Social commerce constructs and consumer's intention to buy," International Journal of Information Management, Elsevier, vol. 35(2), pages 183-191.
    4. Xing Wan & Javier Cenamor & Geoffrey Parker & Marshall Van Alstyne, 2017. "Unraveling Platform Strategies: A Review from an Organizational Ambidexterity Perspective," Sustainability, MDPI, vol. 9(5), pages 1-18, May.
    5. Gupta, Manjul & Uz, Irem & Esmaeilzadeh, Pouyan & Noboa, Fabrizio & Mahrous, Abeer A. & Kim, Eojina & Miranda, Graça & Tennant, Vanesa M. & Chung, Sean & Azam, Akbar & Peters, Anicia & Iraj, Hamideh &, 2018. "Do cultural norms affect social network behavior inappropriateness? A global study," Journal of Business Research, Elsevier, vol. 85(C), pages 10-22.
    6. Raphaëlle Laubie & Christophe Elie-Dit-Cosaque, 2012. "Exploring and Predicting Online Collective Action on Patients' Virtual Communities: A Multi-method Investigation in France," Post-Print hal-01630383, HAL.
    7. Elisa Indriasari & Harjanto Prabowo & Ford Lumban Gaol & Betty Purwandari, 2022. "Digital Banking: Challenges, Emerging Technology Trends, and Future Research Agenda," International Journal of E-Business Research (IJEBR), IGI Global, vol. 18(1), pages 1-20, January.
    8. Guillermina Tormo-Carbó & Elies Seguí-Mas & Victor Oltra, 2014. "Web 2.0, social capital and work performance in service companies: the employees’ view," Service Business, Springer;Pan-Pacific Business Association, vol. 8(3), pages 439-452, September.
    9. Kim, Changsu & Kim, Dan J., 2017. "Uncovering the value stream of digital content business from users’ viewpoint," International Journal of Information Management, Elsevier, vol. 37(6), pages 553-565.
    10. Vishal Kulshrestha & Kokil Jain & Isha Sharma, 2021. "An Empirical Investigation of Factors Determining Actual Usage of Entertainment Streaming Apps in India," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 12(2), pages 1-22, July.
    11. Xing Wan & Javier Cenamor & Jing Chen, 2017. "Exploring Performance Determinants of China’s Cable Operators and OTT Service Providers in the Era of Digital Convergence—From the Perspective of an Industry Platform," Sustainability, MDPI, vol. 9(12), pages 1-19, December.
    12. Suriyaphong Nilsang & Chumpol Yuangyai & Chen-Yang Cheng & Udom Janjarassuk, 2019. "Locating an ambulance base by using social media: a case study in Bangkok," Annals of Operations Research, Springer, vol. 283(1), pages 497-516, December.
    13. Sonja Grabner-Kräuter, 2009. "Web 2.0 Social Networks: The Role of Trust," Journal of Business Ethics, Springer, vol. 90(4), pages 505-522, December.
    14. Griffith, David A. & Lee, Hannah S. & Yalcinkaya, Goksel, 2023. "Understanding the relationship between the use of social media and the prevalence of anxiety at the country level: a multi-country examination," International Business Review, Elsevier, vol. 32(4).
    15. Doha, Ahmed & Elnahla, Nada & McShane, Lindsay, 2019. "Social commerce as social networking," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 307-321.
    16. Piero Mastroberardino & Giuseppe Calabrese & Flora Cortese & Miriam Petracca, 2022. "Social Commerce in the Wine Sector: An Exploratory Research Study of the Italian Market," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    17. Ofrit Lesser & Lihi Naamani-Dery & Meir Kalech & Yuval Elovici, 2017. "Group Decision Support for Leisure Activities Using Voting and Social Networks," Group Decision and Negotiation, Springer, vol. 26(3), pages 473-494, May.

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