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Balancing skills and expectations: AHP analysis of competency-based recruitment in the EdTech sector

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  • Pratima Sarangi

    (Utkal University)

  • Ratnakar Mishra

    (Graphic Era University)

  • Amarnath Padhi

    (NIST University)

Abstract

This research investigates the impact of competency-based hiring on organizational success, with a focus on utilizing the analytic hierarchy process (AHP) for candidate selection. The study explores the most sought-after competencies by recruiters and their importance in the hiring process. Employing a case study methodology, the paper evaluates four applicants for an inside sales specialist (ISS) role at an educational technology (EdTech) firm. Data were primarily gathered through company recruitment initiatives and supplemented with information from secondary sources. The AHP evaluation considered four primary factors: ‘salary expectations’ (SE), ‘knowledge’ (K), ‘experience’ (E) and ‘education’ (Ed). Findings revealed that while ‘K’ and ‘E’ are vital, organizations often favor candidates with lower ‘SE’ and skills over those with extensive experience demanding higher salaries. The research demonstrates AHP’s efficacy in facilitating complex hiring decisions by systematically evaluating multiple competencies. It concludes that competency-based recruitment is crucial across various industries. This study contributes to the understanding of contemporary hiring practices and provides valuable insights for HR professionals implementing competency-based recruitment strategies.

Suggested Citation

  • Pratima Sarangi & Ratnakar Mishra & Amarnath Padhi, 2025. "Balancing skills and expectations: AHP analysis of competency-based recruitment in the EdTech sector," Future Business Journal, Springer, vol. 11(1), pages 1-14, December.
    • Handle: RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00483-0
    DOI: 10.1186/s43093-025-00483-0
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    References listed on IDEAS

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    1. Abdoulla Karimi & Hadi Teimouri & Arash Shahin & Ali Shaemi Barzoki, 2019. "Identification and ranking of competency-based recruitment system criteria: an empirical case study," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 16(1), pages 21-39.
    2. Calvard, Thomas Stephen & Jeske, Debora, 2018. "Developing human resource data risk management in the age of big data," International Journal of Information Management, Elsevier, vol. 43(C), pages 159-164.
    3. Roya Anvari & Vilmantė Kumpikaitė-Valiūnienė & Rokhsareh Mobarhan & Mariam Janjaria & Siavash Hosseinpour Chermahini, 2023. "Strategic human resource management practitioners’ emotional intelligence and affective organizational commitment in higher education institutions in Georgia during post-COVID-19," PLOS ONE, Public Library of Science, vol. 18(12), pages 1-25, December.
    4. Urve Venesaar & Elina Malleus & Grete Arro & Martin Toding, 2021. "Entrepreneurship Competence Model for Supporting Learners Development at All Educational Levels," Administrative Sciences, MDPI, vol. 12(1), pages 1-29, December.
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