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Multicriteria Modelling of Repair Contract Based on Utility and ELECTRE I Method with Dependability and Service Quality Criteria

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  • Adiel Almeida

Abstract

A DM faces a choice among several alternatives of repair contract for a system. Each alternative of a repair contract implies specific results regarding the following characteristics or criteria: response time, quality service, dependability and related cost. This problem has been analysed through a multicriteria decision model. The model is based on the ELECTRE method combined with utility functions. Main theoretical aspects and practical implications are presented, including a numerical application. Copyright Springer Science + Business Media, Inc. 2005

Suggested Citation

  • Adiel Almeida, 2005. "Multicriteria Modelling of Repair Contract Based on Utility and ELECTRE I Method with Dependability and Service Quality Criteria," Annals of Operations Research, Springer, vol. 138(1), pages 113-126, September.
    • Handle: RePEc:spr:annopr:v:138:y:2005:i:1:p:113-126:10.1007/s10479-005-2448-z
    DOI: 10.1007/s10479-005-2448-z
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    References listed on IDEAS

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    1. Page, Frank H, Jr, 1994. "Dominant Strategy Mechanisms for Contract Auctions with Risk Aversion and Moral Hazard," International Journal of Game Theory, Springer;Game Theory Society, vol. 23(1), pages 25-42.
    2. Kennedy, W. J., 1993. "Modeling in-house vs. contract maintenance, with fixed costs and learning effects," International Journal of Production Economics, Elsevier, vol. 32(3), pages 277-283, November.
    3. Teixeira de Almeida, Adiel, 2001. "Multicriteria decision making on maintenance: Spares and contracts planning," European Journal of Operational Research, Elsevier, vol. 129(2), pages 235-241, March.
    4. Sevaux, Marc & Dauzere-Peres, Stephane, 2003. "Genetic algorithms to minimize the weighted number of late jobs on a single machine," European Journal of Operational Research, Elsevier, vol. 151(2), pages 296-306, December.
    5. Murthy, D. N. P. & Asgharizadeh, E., 1999. "Optimal decision making in a maintenance service operation," European Journal of Operational Research, Elsevier, vol. 116(2), pages 259-273, July.
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    Citations

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    Cited by:

    1. Caroline Mota & Adiel Almeida, 2012. "A multicriteria decision model for assigning priority classes to activities in project management," Annals of Operations Research, Springer, vol. 199(1), pages 361-372, October.
    2. Brito, Anderson J. & de Almeida, Adiel T., 2012. "Modeling a multi-attribute utility newsvendor with partial backlogging," European Journal of Operational Research, Elsevier, vol. 220(3), pages 820-830.
    3. Cavalcante, Cristiano A.V. & Scarf, Philip A. & de Almeida, Adiel T., 2011. "A study of a two-phase inspection policy for a preparedness system with a defective state and heterogeneous lifetime," Reliability Engineering and System Safety, Elsevier, vol. 96(6), pages 627-635.
    4. Brito, A.J. & de Almeida, A.T., 2009. "Multi-attribute risk assessment for risk ranking of natural gas pipelines," Reliability Engineering and System Safety, Elsevier, vol. 94(2), pages 187-198.
    5. Mladen Stamenković & Ivan Anić & Marijana Petrović & Nataša Bojković, 2016. "An ELECTRE approach for evaluating secondary education profiles: evidence from PISA survey in Serbia," Annals of Operations Research, Springer, vol. 245(1), pages 337-358, October.
    6. Brito, Anderson J. & de Almeida, Adiel Teixeira & Mota, Caroline M.M., 2010. "A multicriteria model for risk sorting of natural gas pipelines based on ELECTRE TRI integrating Utility Theory," European Journal of Operational Research, Elsevier, vol. 200(3), pages 812-821, February.
    7. Wu, Shaomin, 2012. "Assessing maintenance contracts when preventive maintenance is outsourced," Reliability Engineering and System Safety, Elsevier, vol. 98(1), pages 66-72.
    8. Ferreira, Rodrigo J.P. & de Almeida, Adiel Teixeira & Cavalcante, Cristiano A.V., 2009. "A multi-criteria decision model to determine inspection intervals of condition monitoring based on delay time analysis," Reliability Engineering and System Safety, Elsevier, vol. 94(5), pages 905-912.
    9. Madson B. S. Monte & Adiel T. Almeida-Filho, 2016. "A Multicriteria Approach Using MAUT to Assist the Maintenance of a Water Supply System Located in a Low-Income Community," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 30(9), pages 3093-3106, July.
    10. BULUT, Merve & ÖZCAN, Evrencan, 2021. "A new approach to determine maintenance periods of the most critical hydroelectric power plant equipment," Reliability Engineering and System Safety, Elsevier, vol. 205(C).
    11. Wang, Wenbin, 2010. "A model for maintenance service contract design, negotiation and optimization," European Journal of Operational Research, Elsevier, vol. 201(1), pages 239-246, February.
    12. Morais, Danielle C. & de Almeida, Adiel Teixeira, 2012. "Group decision making on water resources based on analysis of individual rankings," Omega, Elsevier, vol. 40(1), pages 42-52, January.
    13. Miguel Cruz, Antonio & Maria Rios Rincon, Adriana, 2012. "Medical device maintenance outsourcing: Have operation management research and management theories forgotten the medical engineering community? A mapping review," European Journal of Operational Research, Elsevier, vol. 221(1), pages 186-197.

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