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Realtime Interviewing Using the World Wide Web

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  • Peter Chen
  • S.M. Hinton

Abstract

This paper outlines the adaptation of in-depth interviewing using World Wide Web-based interviewing software between the interviewer and their subject. Through a structured, realtime interviewing process the researcher is able to use the Internet to facilitate communication, recording interviews directly to a file without incurring the costs associated with traditional face-to-face or telephone interviews. The benefits of this approach are the ability of the researcher to conduct inexpensive interviewing over distances and elimination of transcription costs from the research process, allowing the researcher to undertake a wider range of interviews than may be possible on a limited budget. The interview method has problems associated with the depth of material available from this approach, the loss of paralinguistic cues and the limited size of the available sample, limitations that must be accounted for by any researcher considering using the approach.

Suggested Citation

  • Peter Chen & S.M. Hinton, 1999. "Realtime Interviewing Using the World Wide Web," Sociological Research Online, , vol. 4(3), pages 63-81, September.
    • Handle: RePEc:sae:socres:v:4:y:1999:i:3:p:63-81
    DOI: 10.5153/sro.308
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    References listed on IDEAS

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    1. R. Coomber, 1997. "Using the Internet for Survey Research," Sociological Research Online, , vol. 2(2), pages 49-58, June.
    2. Jennifer Platt, 1996. "Has Funding Made a Difference to Research Methods?," Sociological Research Online, , vol. 1(1), pages 69-79, March.
    3. K. Buston, 1997. "NUD*IST in Action: Its use and its Usefulness in a Study of Chronic Illness in Young People," Sociological Research Online, , vol. 2(3), pages 39-51, September.
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    Cited by:

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    3. Valeria Lo Iacono & Paul Symonds & David H.K. Brown, 2016. "Skype as a Tool for Qualitative Research Interviews," Sociological Research Online, , vol. 21(2), pages 103-117, May.
    4. Hassan, M. Manzurul, 2005. "Arsenic poisoning in Bangladesh: spatial mitigation planning with GIS and public participation," Health Policy, Elsevier, vol. 74(3), pages 247-260, November.

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