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Determinants of Citizen Trust in Public Institutions in Bangladesh

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  • Rifat Mahmud

    (School of Politics and International Relations, University of Nottingham)

Abstract

Institutional trust is an essential indicator in the governance mechanism involving citizens’ confidence in public institutions. The article main goal is to shed light on the theoretical insights into the field of trust in public institutions and what determines the degree of citizen trust in public institutions in Bangladesh. Methodologically, the article is a content analysis involving a literature review of vast secondary materials on books, journals, and websites regarding institutional trust which has been used, interpreted, and reinterpreted to validate the arguments. The article presents an analysis that cultural variables have the strongest overall effect on variations in citizens’ trust in public institutions in Bangladesh than institutional or performance variables. Social capital and authoritarianism tend to override the service satisfaction and quality of government variables in determining the trust level in public institutions in Bangladesh.

Suggested Citation

  • Rifat Mahmud, 2024. "Determinants of Citizen Trust in Public Institutions in Bangladesh," Journal of Developing Societies, , vol. 40(4), pages 531-546, December.
    • Handle: RePEc:sae:jodeso:v:40:y:2024:i:4:p:531-546
    DOI: 10.1177/0169796X241288602
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    References listed on IDEAS

    as
    1. Md. Shahriar Islam & Rifat Mahmud & Bulbul Ahmed, 2023. "Trust in Government during COVID-19 Pandemic in Bangladesh: An Analysis of Social Media Users’ Perception of Misinformation and Knowledge about Government Measures," International Journal of Public Administration, Taylor & Francis Journals, vol. 46(8), pages 570-586, June.
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    4. Sk. Tawfique Haque & Sheikh Mohammad, 2013. "Administrative Culture and Incidence of Corruption in Bangladesh: A Search for the Potential Linkage," International Journal of Public Administration, Taylor & Francis Journals, vol. 36(13), pages 996-1006.
    5. Steven Van de Walle & Koen Migchelbrink, 2022. "Institutional quality, corruption, and impartiality: the role of process and outcome for citizen trust in public administration in 173 European regions," Journal of Economic Policy Reform, Taylor & Francis Journals, vol. 25(1), pages 9-27, January.
    6. Isabella Mingo & Maria Paola Faggiano, 2020. "Trust in Institutions Between Objective and Subjective Determinants: A Multilevel Analysis in European Countries," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 151(3), pages 815-839, October.
    7. Hasan Muhammad Baniamin, 2019. "Linking socio-economic performance, quality of governance, and trust in the civil service: does culture intercede in the perceived relationships? Evidence from and beyond Bangladesh, Nepal and Sri Lanka," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 41(3), pages 127-141, July.
    8. Ching-Hsing Wang, 2016. "Government Performance, Corruption, and Political Trust in East Asia," Social Science Quarterly, Southwestern Social Science Association, vol. 97(2), pages 211-231, June.
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    10. Miller, Arthur H., 1974. "Political Issues and Trust in Government: 1964–1970," American Political Science Review, Cambridge University Press, vol. 68(3), pages 951-972, September.
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