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Using Naturalistic and Economic Evaluation To Assist Service Planning

Author

Listed:
  • Andrew Goddard

    (University of Southampton)

  • Jackie Powell

    (University of Southampton)

Abstract

This article reports the results of a case study that evaluated a psychogeriatric service in the United Kingdom. The case study was an attempt to develop a methodology combining natural istic and scientific approaches to assist the management of a public sector service. Use was made of stakeholder analysis and naturalistic evaluation to complement an economic, cost effective ness analysis to enable a service strategy to be developed. The approach was found to be of benefit in the areas of extending access to decision making and improving the information used but was expensive to support and required a high level of commitment and a willingness to compromise from all stakeholders.

Suggested Citation

  • Andrew Goddard & Jackie Powell, 1994. "Using Naturalistic and Economic Evaluation To Assist Service Planning," Evaluation Review, , vol. 18(4), pages 472-492, August.
    • Handle: RePEc:sae:evarev:v:18:y:1994:i:4:p:472-492
    DOI: 10.1177/0193841X9401800406
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    References listed on IDEAS

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    1. Boland, Richard Jr. & Pondy, Louis R., 1983. "Accounting in organizations: A union of natural and rational perspectives," Accounting, Organizations and Society, Elsevier, vol. 8(2-3), pages 223-234, May.
    2. Rosenberg, David & Tomkins, Cyril & Day, Peter, 1982. "A work role perspective of accountants in local government service departments," Accounting, Organizations and Society, Elsevier, vol. 7(2), pages 123-137, April.
    3. Tomkins, Cyril & Groves, Roger, 1983. "The everyday accountant and researching his reality," Accounting, Organizations and Society, Elsevier, vol. 8(4), pages 361-374, October.
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