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The effect of organisational commitment to organisational citizenship behaviour through meaningful work as a mediator

Author

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  • Netty Merdiaty

    (Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.)

  • Athala Insyrania Putri

    (Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.)

  • Wustari L. Mangundjaya

    (Universitas Bhayangkara Jakarta Raya, Marga Mulya, Kec. Bekasi Utara, Kota Bks, Jawa Barat, Indonesia.)

Abstract

Few empirical studies have examined the connections between employees’ commitment and organizational citizenship behaviors to the company. Also, not much is known about how a specific part of meaningful work affects the organization’s citizenship behaviour of people who work as travel agents. Our study examines whether meaningful work mediates an organization’s commitment to organizational citizenship behaviour. The research is quantitative with descriptive methods, and 104 participants participated. The scales were available online, and they filled them out. Statistical analysis uses the PLS structural equation model to test the model. The main finding of the study demonstrates that (i) There is no relationship between organizational commitment and organizational citizenship behaviour shown in the statistical result is 0.055, (ii) the Statistical result of 0.826 between organization commitment to meaningful work shows that there is a direct link between two variables (iii) and there is the link is between meaningful work and organizational citizenship behaviour with the statistical result is 0.814, (iv) From this point on, the structural equation model shows that meaningful work is the only difference between organizational commitment and citizenship behaviour with P-Value 0.000. The study has shown that meaningful work as a full mediator can help organizational citizenship behaviour. Organizational commitment and citizenship behaviors are related and reinforced by meaningful work. Key Words:Organization Commitment, Organizational Citizenship Behaviour, Meaningful Work, Employee, Organization

Suggested Citation

  • Netty Merdiaty & Athala Insyrania Putri & Wustari L. Mangundjaya, 2023. "The effect of organisational commitment to organisational citizenship behaviour through meaningful work as a mediator," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(3), pages 196-206, April.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:3:p:109-206
    DOI: 10.20525/ijrbs.v12i3.2517
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    References listed on IDEAS

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    1. Ali Raza & Raouf Ahmad Rather & Muhammad Khalid Iqbal & Umair Saeed Bhutta, 2020. "An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis," Management Research Review, Emerald Group Publishing Limited, vol. 43(11), pages 1337-1370, April.
    2. Ali Raza & Raouf Ahmad Rather & Muhammad Khalid Iqbal & Umair Saeed Bhutta, 2020. "An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis," Management Research Review, Emerald Group Publishing Limited, vol. 43(11), pages 1337-1370, April.
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