dle managers attitudes on business performance generated through Enterprise Resource Planning (ERP)
This study discuss about middle management attitudes towards ERP contribution to the performance of the organization. Researchers selected four companies which use ERP systems in Colombo, and two executives from each department such as Finance, Marketing, Production, Inventory and HR of each company were interviewed with structured questionnaire and altogether 40 respondents were considered for the study. The findings of the study revealed that there is a relationship between ERP features and its impact on business performance. However the relation was identified as positive weak. In other words selected companies ERP systems have been influenced to the performances of their business to small degree. When ERP is newly implemented to a company a lot of employees are not happy with the change because of they had a fear for change, new learning and system advancement. It was further revealed that current ERP system to another company specially due to not achieving what they expected.
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Volume (Year): 2010 (2010)
Issue (Month): 3 ()
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- Al-Mashari, Majed & Al-Mudimigh, Abdullah & Zairi, Mohamed, 2003. "Enterprise resource planning: A taxonomy of critical factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 352-364, April.
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